I. DECISION MAKING AND COMPUTERIZED SUPPORT. 1. Management Support Systems: An Overview. 2. Decision Making, Systems, Modeling, and Support. II. DECISION SUPPORT SYSTEMS. 3. Decision Support Systems: An Overview. 4. Data Management: Warehousing, Access, and Visualization. 5. Modeling and Analysis. 6. Knowledge-based Decision Support and Artificial Intelligence. 7. User Interface and Decision Visualization Applications. 8. Constructing a Decision Support System and DSS Research. III. COLLABORATION, COMMUNICATION, AND ENTERPRISE SUPPORT SYSTEMS. 9. Networked Decision Support: The Internet, Intranets, and Collaborative Technologies. 10. Group Decision Support Systems. 11. Executive Information and Support Systems. IV. FUNDAMENTALS OF EXPERT SYSTEMS AND INTELLIGENT SYSTEMS. 12. Fundamentals of Expert Systems. 13. Knowledge Acquisition and Validation. 14. Knowledge Representation. 15. Inferences, Explanations, and Uncertainty. 16. Building Expert Systems: Process and Tools. V. CUTTING-EDGE DECISION SUPPORT TECHNOLOGIES. 17. Neural Computing: The Basics. 18. Neural Computing Applications, Genetic Algorithms, Fuzzy Logic, and Hybrid Intelligent Systems. 19. Intelligent Agents and Creativity. 20. Implementing and Integrating Management Support Systems. 21. Organizational and Societal Impacts of Management Support Systems. Appendix A: Student Project: Frazee Paint, Inc.: An Example of a Student-Developed DSS. Glossary. Index.
