I. DECISION MAKING AND COMPUTERIZED SUPPORT.
1. Management Support Systems: An Overview.
2. Decision Making, Systems, Modeling, and Support.
II. DECISION SUPPORT SYSTEMS.
3. Decision Support Systems: An Overview.
4. Data Warehousing, Access, Analysis, Mining, and Visualization.
5. Modeling and Analysis.
6. Decision Support System Development.
III. COLLABORATION, COMMUNICATION, ENTERPRISE DECISION SUPPORT SYSTEMS, AND KNOWLEDGE MANAGEMENT.
7. Collaborative Computing Technologies: Group Support Systems.
8. Enterprise Decision Support Systems.
9 Knowledge Management.
IV. FUNDAMENTALS OF INTELLIGENT SYSTEMS.
10. Knowledge-Based Decision Support: Artificial Intelligence and Expert Systems.
11. Knowledge Acquisition and Validation.
12. Knowledge Representation.
13. Inference Techniques.
14. Intelligent Systems Development.
V. ADVANCED INTELLIGENT SYSTEMS.
15. Neural Computing: The Basics.
16. Neural Computing Applications, and Advanced Artificial Intelligent Systems and Applications.
17. Intelligent Software Agents and Creativity.
VI. IMPLEMENTATION, INTEGRATION, AND IMPACTS.
18. Implementing and Integrating Management Support Systems.
19. Organizational and Societal Impacts of Management Support Systems.
Glossary.
References.
Index.
