Part 1 Introduction: management support systems - an overview; decision making systems; modelling and support. Part 2 Decision support systems: decision support systems - an overview; data management modelling and model management; user interface; constructing a decision support system. Part 3 Enterprise support systems: organizational DSS and advanced topics; group decision support systems; distributed group support systems. Part 4 Fundamentals of artificial intelligence and expert systems: applied artificial intelligence - an overview; fundamentals of expert systems. Part 5 Knowledge engineering: knowledge acquisition and validation; knowledge representation; inferences, explanations and uncertainty; building expert systems - process and tools; neural computing and other machine learning technologies; neural computing application, genetic algorithms and fuzzy logic. Part 6 Integration and implementation: integrating decision support technology; implementing management support systems; organizational and societal impacts of management support systems; appendices.
