This practical and accessible text uses a holistic approach to business and professional communication, by integrating a range of basic and complex communication skills. The text emphasizes skill-building and uses many practical examples and activities derived from the author's own experiences in business, government, consulting, and academia. Communication sensitivities and values are underscored through such additional topics as ethics, sexism, machiavellianism, discipline, listening, and job stress and burnout. This book should be of interest to students taking a short in business and professional communication.
This practical and accessible text uses a holistic approach to business and professional communication, by integrating a range of basic and complex communication skills. The text emphasizes skill-building and uses many practical examples and activities derived from the author's own experiences in business, government, consulting, and academia. Communication sensitivities and values are underscored through such additional topics as ethics, sexism, machiavellianism, discipline, listening, and job stress and burnout. This book should be of interest to students taking a short in business and professional communication.
Sprache
Verlagsort
Verlagsgruppe
Zielgruppe
Für höhere Schule und Studium
Für Beruf und Forschung
Maße
ISBN-13
978-0-534-15012-9 (9780534150129)
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Schweitzer Klassifikation
Preface. Prologue: in the beginning was the word. Part I: The word. Communicating in organizations. Part II: The written word. Writing effectively in organizations. Reading efficiently in organizations. Part III: The spoken word. Preparing a succesful presentation. Listening conscientiously in organizations. Communicating interpersonally in organizations. Interviewing confidently in organizations. Communicating and leading in small groups. Managing interpersonal and intergroup conflict in organizations. Part IV: The unspoken word. Communicating nonverbally in organizations. Part V: The electronic word. Communicating technologically in organizations. Epilogue: the last word. Index.
