In global business, change is always afoot. Are you only focused on today's processes, or are you looking ahead at tomorrow's best practices? Choose to do business as unusual! In this new book, executives Thomas Saueressig and Peter Maier are joined by seasoned industry analyst Vinnie Mirchandani to explore the intersections of global business and dynamic market conditions. Hear compelling customer stories from executives and thought leaders at the forefront of their industries, and learn how their organizations move past trendy buzzwords to perceive the true shifts and adapt their business models for tomorrow's market. Dive into transformation megatrends with far-reaching impacts: circular economy, business and industry networks, everything-as-a-service, integrated mobility, experience economy, and more. Pick up key insights from solution experts about how SAP's portfolio delivers a flexible IT landscape and ongoing partner collaboration for this digital age.If you're ready for business transformation, start your journey here!
Sprache
Verlagsort
Zielgruppe
Editions-Typ
Produkt-Hinweis
Fadenheftung
Gewebe-Einband
Maße
Höhe: 244 mm
Breite: 174 mm
Dicke: 23 mm
Gewicht
ISBN-13
978-1-4932-2389-3 (9781493223893)
Schweitzer Klassifikation
Autor*in
Thomas Saueressig is a member of the SAP board and leads SAP Product Engineering with global responsibility for all business software applications. This includes all functional areas from product strategy and management to product development and innovation, as well as product delivery and support. He is responsible for a portfolio that includes the SAP S/4HANA suite, SAP Digital Supply Chain, SME, SAP HANA Enterprise Cloud, and industry solutions. Thomas is in charge of all development cross-functions at SAP, comprising the global SAP Labs Network, SAP Enterprise Adoption, Globalization Services, and SAP User Experience, as well as the overall quality of SAP software products ensuring a consistent level of scalability, reliability, performance, security, and data protection across all solutions for SAP's customers.
ISNI: 0000 0005 1620 1744
Peter Maier is the president of the Industries and Customer Advisory group at SAP. In this capacity, he is responsible for the SAP business with customers in their industries, making SAP and partner products relevant for them.
... Preface ... 13
1 ... The End of Business as Usual ... 15
1.1 ... Megatrends and Industries ... 17
1.2 ... Everything as a Service ... 19
1.3 ... Integrated Mobility ... 22
1.4 ... New Customer Pathways ... 24
1.5 ... Lifelong Health ... 27
1.6 ... Future of Capital and Risk ... 29
1.7 ... Sustainable Energy ... 32
1.8 ... Circular Economy ... 35
1.9 ... Resilient Supply Networks ... 38
2 ... Everything as a Service ... 41
... A Brief History of the Services Economy ... 41
2.1 ... Business Model Evolution ... 43
2.2 ... The Trend of Servitization ... 44
2.3 ... Cost and Revenue Modeling ... 49
2.4 ... IT Shopping List ... 53
2.5 ... Organizational Turbulence ... 56
2.6 ... The Tetra Pak Story ... 58
2.7 ... New Mindsets ... 61
2.8 ... Slow and Steady ... 65
2.9 ... Everything as a Service with SAP ... 66
3 ... Integrated Mobility ... 71
... "I'm a Traveler of Both Time and Space" ... 71
3.1 ... Not Your Dad's Auto Industry ... 71
3.2 ... The Case for CASE ... 74
3.3 ... E-Mobility ... 80
3.4 ... Transportation Sharing ... 85
3.5 ... Mobility as a Service ... 86
3.6 ... Choosing Where to Live and How to Move ... 89
3.7 ... The Catena-X Story ... 91
3.8 ... Innovation Ahead ... 93
3.9 ... Integrated Mobility with SAP ... 94
4 ... New Customer Pathways ... 99
... From the Bazaar to Amazon ... 99
4.1 ... Blurry Industry Boundaries, Crisp Customer Segmentation ... 100
4.2 ... The New Map to Reach Customers ... 104
4.3 ... Direct-to-Consumer Outreach ... 106
4.4 ... The "Re-Commerce" Opportunity ... 108
4.5 ... Improving the In-Person Experience ... 111
4.6 ... From Managing Relationships to Shaping Customer Experiences ... 115
4.7 ... The Fressnapf Story ... 118
4.8 ... Engaging with Customers on the Move ... 119
4.9 ... The Digital Commerce Journey Accelerates ... 122
4.10 ... New Customer Pathways with SAP ... 123
5 ... Lifelong Health ... 127
... The COVID-19 Catalyst ... 127
5.1 ... The Cutting Edges in Healthcare ... 135
5.2 ... The Discovery Health Story ... 141
5.3 ... The Zuellig Pharma Story ... 146
5.4 ... Turbocharging Life Sciences ... 150
5.5 ... The Operating Room of the Future ... 154
5.6 ... Patient-Centric Data Network ... 155
5.7 ... Lifelong Health with SAP ... 158
6 ... The Future of Capital and Risk ... 163
... Of Bear Hugs and Sushi Bonds ... 163
6.1 ... Convergence and Crosscurrents ... 164
6.2 ... Banking: A Spectrum of Customers ... 168
6.3 ... The Bank of London Story ... 170
6.4 ... Capital Markets: Giant Exchanges, Fintechs, and More ... 175
6.5 ... The Deutsche Börse Group Story ... 178
6.6 ... Insurance: Moving Way Beyond Premiums ... 182
6.7 ... The ERGO Mobility Solutions Story ... 184
6.8 ... The Future of Capital and Risk with SAP ... 188
7 ... Sustainable Energy ... 193
... The Struggle with Finite Resources and Climate Change ... 193
7.1 ... The Heterogeneity of the Energy Sector ... 195
7.2 ... Global Energy by the Numbers ... 197
7.3 ... Oil and Gas ... 210
7.4 ... Utilities ... 213
7.5 ... Hydrogen in the Energy Transition ... 218
7.6 ... The Galp Energia Story ... 222
7.7 ... The Shell Story ... 225
7.8 ... One Goal, Many Pathways to Energy Transition ... 228
7.9 ... Sustainable Energy with SAP ... 228
8 ... Circular Economy ... 233
... The Mythology of the Circle ... 233
8.1 ... Linear Societies ... 234
8.2 ... Thinking Deep and Wide about Material Flows ... 236
8.3 ... Numerous Players Driving the Sustainability Shift ... 240
8.4 ... Integrated Reporting and Changing Perspectives ... 242
8.5 ... The Eastman Story ... 245
8.6 ... Circular Economy and Digital Enablers ... 248
8.7 ... Startup Ecosystems ... 250
8.8 ... From Circumnavigation to Circular Economy ... 251
8.9 ... Circular Economy with SAP ... 252
9 ... Resilient Supply Networks ... 255
... "The Greatest Show on Earth" ... 255
9.1 ... Supply Chain Crises Abound ... 257
9.2 ... Supply Chain Resiliency and Digitalization ... 259
9.3 ... The Maturing of Industry 4.0 ... 263
9.4 ... The Evonik Story ... 267
9.5 ... New Supply Networks ... 270
9.6 ... When the Chips Are Down ... 272
9.7 ... From Farm to Fork ... 274
9.8 ... From Reactive to Resilient Supply Chains ... 275
9.9 ... Resilient Supply Networks with SAP ... 276
10 ... The Road Ahead ... 279
... Appendices ... 281
A ... Acknowledgments ... 283
B ... The Authors ... 285
C ... Endnotes ... 287
... Index ... 299
