Laboratories that wish to be accredited (certified and registered) have to introduce quality assurance systems in accordance with the ISO 9000 series, the ISO/IEC Guide 25, EN 45000 and the ISO 14000 series. This book offers guidance, through the experience and expertise of professionals and academics, on how laboratories should go about this. Giving real-life examples from laboratories in every area of analysis (food, medicine, oil, clinical, forensic, environmental, industry, university etc.), it demonstrates the methods, equipment and statistics necessary for improving performance. Quality Assurance and TQM for Analytical Laboratories is essential reading for anyone involved with a laboratory that wants to be recognized for its competence. This book explains how to go about achieving and proving that the required standards have been reached, and will leave the reader in no doubt as to what Total Quality Management (TQM) is all about, and how Environmental Management Systems (EMS) can be employed and improved upon. Quality Assurance and TQM for Analytical Laboratories contains the selected list of the relevant ISO International Standards and ISO/IEC Guides. It will be particularly valuable to graduates, teachers and laboratory managers, while anyone with involvement in or with analytical laboratories will be fascinated by the information it provides.
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Höhe: 234 mm
Breite: 156 mm
ISBN-13
978-0-85404-760-4 (9780854047604)
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Schweitzer Klassifikation
Motivation and "Marketing" of the Analytical Laboratory for TQM: Pride of Place; Quarterly in the Analytical Laboratory; Proficiency Testing: A Foundation for Laboratory Quality Improvement; Metrology and the Role of Reference Materials in Validation and Calibration for Traceability of Chemical Measurements; Is Total Quality Management a Science?; Method Validation: An Essential Tool in Total Quality Management; How to Implement the ISO/BIPM/OIML/IUPAC Guide to the Expression of Uncertainty of Measurement in TQM; Customer Requirements - The Essential Consideration of "We" When Supplying a New Instrument System; COMAR - The International Database for Certified Reference Materials; TQM Comes to the Laboratory; AUSTOX: An Exercise in Quality Control; Reduction of Errors in Laboratory Test Reports; TQM in a Government Laboratory; Implementation of Quality Programs in Multifunctional Laboratories; Method Validation; The Promise of Quality, the Promise of Change; Quality Audits in a Forensic Science Organisation; Sampling in the Context of TQM; Sampling: Are we Interested In It At All?; Sampling: Is It A Weak Link In Total Quality Management?; Proficiency Testing; Laboratory Proficiency Testing in the Australian Wine Industry; Laboratory Certification to ISO 9000; Improving Analytical Quality in Clinical Laboratories Using Low-Cost Control Procedures; ISO 9000; A Proposal for Statistical Evaluation of Data Resulting from a Proficiency Test; Teaching and Learning Total Quality Management; Quality in the Analytical Laboratory; Harmonization of Quality Assurance of Analytical Laboratories of MERCOSUR; Total Quality Management and Continuous Improvement in an Integrated and Forensic Science Organisation; Accreditation and Quality Administration of Certified Reference Materials in China; Customer Satisfaction; The Journey to Quality and Continuous Improvement; Selective List of Relevant International Standards and Guides; Author Addresses; Subject Index.
