The first five minutes of each and every encounter--from job interviews to sales calls to social gatherings--are crucial to your professional success. Whether you're meeting in person, or via letter, phone, fax, or e-mail, business communications expert Mary Mitchell gives you the techniques, skills, and confidence you need to present yourself positively, dynamically, and effectively.
Greeting strategies--there is a right way and a wrong way
* Appearance--big decisions about ""little things"" regarding clothing and accessories
* Body language and conversation--there's nothing small about small talk
* Public speaking--overcome anxiety so you look like a natural
* Electronic etiquette--new rules for a new medium
* Correspondence--the importance of the written word
Sprache
Produkt-Hinweis
Broschur/Paperback
Klebebindung
Maße
Höhe: 228 mm
Breite: 154 mm
Dicke: 17 mm
Gewicht
ISBN-13
978-1-62045-690-3 (9781620456903)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Klassifikation
MARY MITCHELL is president of Uncommon Courtesies, a Philadelphia-based business communications consulting firm. She writes a syndicated column called ""Ms. Demeanor,"" is the Prodigy online manners expert, and is the author of The Complete Idiot's Guide to Etiquette and Dear Ms. Demeanor: The Young Person's Etiquette Guide. JOHN CORR is a writer with the Philadelphia Inquirer.
