This book frames business analysis in the context of digital technologies. It introduces modern business analysis techniques, including a selection of those in the Business Analysis Body of Knowledge (BABOK) by the International Institute of Business Analysis (IIBA), and exemplifies them by means of digital technologies applied to solve problems or exploit new business opportunities. It also includes in-depth case studies in which business problems and opportunities, drawn from real-world scenarios, are mapped to digital solutions. The work is summarized in seven guiding principles that should be followed by every business analyst.
This book is intended mainly for students in business informatics and related areas, and for professionals who want to acquire a solid background for their daily work. It is suitable both for courses and for self-study. Additional teaching materials such as lecture videos, slides, question bank, exams, and seminar materials areaccessible on the companion web-page.
Auflage
Sprache
Verlagsort
Verlagsgruppe
Springer International Publishing
Zielgruppe
Illustrationen
89
14 farbige Abbildungen, 89 s/w Abbildungen
XVII, 429 p. 103 illus., 14 illus. in color.
Maße
Höhe: 241 mm
Breite: 160 mm
Dicke: 30 mm
Gewicht
ISBN-13
978-3-030-05718-3 (9783030057183)
DOI
10.1007/978-3-030-05719-0
Schweitzer Klassifikation
Fredrik Milani is a Lecturer at the University of Tartu, Estonia. He is also the Program Manager for the Digital Business Analysis module - a set of courses that provide students with a formal study program in business analysis. He has worked as a business analyst for more than a decade before earning his PhD. He has taught business analysis both in academia and as a professional trainer and is currently actively researching digital technologies and business process innovation.
1 Introduction to Business Analysis.- 2 External Business Context.- 3 Internal Business Context.- 4 Strategic Business Analysis.- 5 Elicitation and Collaboration.- 6 Business Analysis Plan and Monitoring.- 7 Plan Stakeholder Engagement.- 8 Business Needs, Scope, and Products.- 9 Business Processes.- 10 Metrics.- 11 Data and Information Systems.- 12 Problem Analysis.- 13 Future State Analysis.- 14 Change Strategy.- 15 Design Solution.- 16 Requirement Elicitation using Business Process Models.- 17 Vendor Assessment.- 18 Deliver Solution.- 19 Evaluate Solution.- 20 Guiding Principles for Business Analysts.- 21 Case Exercises.
