(NOTE: Each chapter ends with a Summary, Review Questions, Discussion Questions, and References.)
1. The Enabling Role of Information Technology.
Cases.
1. Midsouth Chamber of Commerce: The Role of the User-Manager in Information Systems.I. INFORMATION TECHNOLOGY.
2. Computer Systems.
3. Computer Software.
4. Telecommunications and Networking.
Cases.
I-1. IMT Custom Machine Company, Inc: Selection of a Hardware Platform.I-2. Batesville Casket Company.I-3. Johnson & Johnson: Building an Infrastructure to Support Global Operations.I-4. IBM-Indiana.II. APPLYING INFORMATION TECHNOLOGY.
5. Organizational Systems.
6. Managerial Support Systems.
7. Electronic Commerce and Interorganizational Systems.
8. Social, Ethical, and Political Issues.
Cases.
II-1. Midstate University Business Placement Office (A).II-2. Ameritech Publishing, Inc.II-3. Batesville Casket's World Wide Web Site.II-4. Telamon Corporation: Development of a Web-based Business.II-5. Harnett & Service, Inc.II-6. Indiana University Computer Network.II-7. Mary Morrison's Dilemma.II-8. State Economic Development Agency.III. ACQUIRING INFORMATION SYSTEMS.
9. Basic Information Systems Concepts.
10. Application Development by Information Systems Professionals.
11. Alternative Approach: Purchasing Systems.
12. Systems Development by Users.
Cases.
III-1. SouthWest University Financial Information System.III-2. Consumer and Industrial Products, Inc.III-3. The American Foods Company.III-4. Jefferson County School System.III-5. Methodist Hospital of Indiana.III-6. Grandma Studor's Bakery, Inc.III-7. Midstate University Business Placement Office (B): Development of the System.III-8. Baxter Manufacturing Company.IV. THE INFORMATION MANAGEMENT SYSTEM.
13. Setting a Direction for Information Resources.
14. Managing Technology Resources.
15. Managing the Information Systems Function.
Cases.
IV-1. The Clarion School for Boys: Evaluating Information Systems Investments.IV-2. Midstate University Business Placement Office (C): Management of the Computer System.IV-3. Advantage 2000 at Owens-Corning.IV-4. Cummins/Telco/Komatsu Joint Ventures (A).IV-5. Cummins/Telco/Komatsu Joint Ventures (B).IV-6. Cummins/Telco/Komatsu Joint Ventures (C).Glossary.Index.
