This book offers a model for managers who are making the transition from a command and control style to a more supportive, coaching role compatible with teams and team building.
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McGraw-Hill Education - Europe
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Maße
Höhe: 293 mm
Breite: 276 mm
Dicke: 51 mm
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ISBN-13
978-0-07-912092-2 (9780079120922)
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McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
Welcome and Introduction.Timing Guidelines.Welcome and Objectives.Helping Styles Questionnaire.What Is Coaching.Timing Guidelines; Exercise: What Is Coaching? What is Coaching? Benefits of Coaching.Barriers to Coaching.Helping Style Questionnaire: Scoring and Interpret.Exercise: Spot the Coach.The Skills of Coaching.Timing Guidelines.Spot the Coach.Debrief.The Skills of Coaching.Providing Structure.Active Listening.Asking Questions.Making Suggestions; Giving Feedback.Exercise: Coaching Skills.Coaching Skills Practice.Timing Guidelines.Role Play Briefing.Counseling in the Workplace.Timing Guidelines.Counseling in the Workplace.Career Counseling.The Career Development Discussion.Counseling Skills Practice.Timing Guidelines.Exercise: The Career Development Discussion.Action Planning.Timing Guidelines.Action Planning.Further Reading.About the Author and Harbridge Consulting Group.Slides and Handouts.