The food and beverage service area staff; restaurant presentation and equipment; procedure for the service of a meal; social skills; types and styles of service; technical skills; the service area; beverages; the menu; menu knowledge - glossary of terms; accompaniment, cover and service for special dishes; accompaniment, cover and service for cheese, dessert and savouries; control systems; breakfast service; the service of afternoon teas; the dispense bar; dispense bar beverages - non-alcoholic; beer; bar and cellar control; the licensing laws; banqueting; gueridon service; dishes involving work on the gueridon;