Part 1 Consumer contracts: Exclusion clauses in consumer contracts under the 1977 Act - sale of goods, supply of goods and services; exclusion clauses in relation to negligence liability; indemnity clauses; exclusion clauses in consumer contracts under the new regulations - scope of regulations, categories of contract covered/not covered by the regulations, "unfair" contract provisions, "plain, intelligible language". Part 2 Business contracts: Definition of business contracts; provisions of the 1977 Act regarding exclusion clauses in business contracts; contracts for the sale and supply of goods and the supply of services; negligence liability; application of reasonableness test. Part 3 Criminal law and exclusion clauses: Consumer Transactions (Restrictions on Statements) Order 1976.