PrefaceAcknowledgementsThe Author 1. Fundemental Principles for Improving Organizations 2. Understanding the Completely Integrated Program: The Critical Stages of Planned Change 3. The Culture Track: Establishing Trust, Information Sharing, and Adaptiveness 4. The Management Skills Track: Learning How to Manage Complex Problems 5. The Team-Building Track: Infusing New Cultures and Skills Throughout the Organization 6. The Strategy-Structure Track: Realigning Objectives, Tasks, and People 7. The Reward-System Track: Motivating High Performance and Sustaining All Improvements 8. Managing the Completely Integrated Program: The Successful Experience at Eastman Kodak BibliographyIndex.
