1. Development and Change in the Public Sector 2. The Challenge to the Public Sector: Changing Politics and Ideology 3. Managing Change in the Public Sector 4. Resource and Performance Management in Public Service Organisations 5. The Changing Management of Human Resources in Local Government 6. The Management of Information Technology in the Public Sector 7. Education and Consumerism: Managing an Emerging Market Culture in Schools 8. Managing in the Health Service: Health Politics, Medical Power and Internal Markets 9. Management and Accountability in Public Services: A Police Case Study 10. Management by the Unelected State: The rise of Quangos 11. Managing Relations with the European Community: The Case of Local Government 12. Conclusion: The Problematic Nature of Public Management Reform.
