Are you one of many new IT managers with limited managerial experience? Are you a technician or programmer contemplating a move into IT management? Or, has your technical position evolved to include significant management responsibilities? The IT Manager's Handbook provides essential information to help you manage your new responsibilities. This unique book provides a guide to help you create budgets, manage projects, evaluate technology and hire and motivate personnel. The authors provide sound advice to equip you with an overall, winning strategy for success.
Rezensionen / Stimmen
"This book takes new IT Managers on a journey through various facets of the IT world in a very easy-to-follow style. It uncovers typical IT pitfalls and offers useful tips and techniques on becoming a successful IT Manager." --Lana Finkel, Business Unit IT Manager, Xerox Corporation
"I think this is a valuable tool for any person moving into a management role in the IT field. This book presents concepts and ideas that seem like common sense, but no one ever taught you. I now feel like I can perform my job more effectively after reading this book." --Kenneth Corriveau, Director of Information Technology, DDB Digital Worldwide
"This book is a superb training manual for an IT Manager. It details everything from HR issues to contract of equipment management and everything in-between. I would highly recommend this book to any newly promoted IT Manager." --Christine Mathis, Manager of Support Services, Medshares
Reihe
Sprache
Verlagsort
Verlagsgruppe
Elsevier Science & Technology
Zielgruppe
Maße
Höhe: 235 mm
Breite: 187 mm
Gewicht
ISBN-13
978-1-55860-646-3 (9781558606463)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Klassifikation
Bill Holtsnider is an experienced writer, educator, and software professional with more than 26 years of experience working in the computer industry. His IT expertise includes working in such diverse areas as stock portfolio management, identity management, and software development. He is the author of six books and a wide range of technical and marketing documentation. Brian D. Jaffe is a seasoned veteran in the IT community. As an IT professional, he has worked for several Fortune 500 companies including Bristol-Myers Squibb, Time Warner, Philip Morris, and The Interpublic Group of Companies. Currently he is Senior Vice President for Global IT at McCann Worldgroup in New York City, one of the country's leading advertising agencies. His articles have appeared in Computerworld, InfoWorld, eWeek, and The New York Times.
Autor*in
Senior Writer at ClickFox with more than 26 years of experience working in the computer industry
Senior Vice President of Global IT, McCann-Erickson Advertising
Preface Chapter 1. What is an IT Manager? Chapter 2. Staffing Your IT Team Chapter 3. Managing Your IT Team Chapter 4. User Support Services Chapter 5. Managing Projects Chapter 6. Budgeting Chapter 7. IT Infrastructure Fundamentals Chapter 8. Hardware Chapter 9. Software Chapter 10. Data Networks Chapter 11. Internets/Extranets/Intranets Chapter 12. Enterprise Applications Chapter 13. Security Chapter 14. Disaster Recovery
