Information Systems Outsourcing
Enduring Themes, Global Challenges, and Process Opportunities
3. Auflage
Erschienen am 30. März 2009
Buch
Hardcover
XVI, 593 Seiten
978-3-540-88850-5 (ISBN)
Beschreibung
Three years have passed since the second edition of this book was published. The field of IT outsourcing continues to grow in practice as well as in academia and draws further attention in both domains. Aspects of traditional outsourcing (Part II) have remained pronounced but are becoming more mature. While o- sourcing determinants are still important, they are now of less interest to researchers. Relationship management (Chap. 1) and capability management (Chap. 2) continue to be of interest; so too are outsourcing outcomes (Chap. 3) and, as a new focus, innovation aspects (Chap. 4). These are motivating more and more research activities, complementing the lifecycle of traditional o- sourcing. We note significant growth in the field of IT offshoring (Part II). In our third edition, we offer research results on offshoring patterns and trends (Chap. 5), the crucial aspect of knowledge sharing (Chap. 6), vibrant examples for offshoring dynamics (Chap. 7), and some new contributions on the deter- nants of offshoring success (Chap. 8). The last part of our book investigates the field of business process outsourcing (Part III). In this section, issues such as standardization, process outsourcing to India and deinstitutionalization patterns in the health-care sector are presented. Given these new subjects, we believe that Enduring Themes, Global Challenges, and Process Opportunities is an appropriate subtitle for this third edition of the monograph. Again, we have thoughtfully compiled contem- rary outsourcing research as a primer and a platform for scientific discourse.
Weitere Details
Auflage
3rd ed. 2009
Sprache
Englisch
Verlagsort
Berlin
Deutschland
Verlagsgruppe
Springer Berlin
Zielgruppe
Für Beruf und Forschung
Professional/practitioner
Editions-Typ
Überarbeitete Ausgabe
Illustrationen
92 s/w Tabellen
92 black & white tables, biography
Maße
Höhe: 23.5 cm
Breite: 15.5 cm
ISBN-13
978-3-540-88850-5 (9783540888505)
DOI
10.1007/978-3-540-88851-2
Schweitzer Klassifikation
Weitere Ausgaben
Nachauflagen
Rudy Hirschheim | Armin Heinzl | Jens Dibbern
Information Systems Outsourcing
The Era of Digital Transformation
Buch
06/2020
5. Auflage
Springer
192,59 €
Versand in 7-9 Tagen
Rudy Hirschheim | Armin Heinzl | Jens Dibbern
Information Systems Outsourcing
Towards Sustainable Business Value
Buch
08/2014
4. Auflage
Springer
160,49 €
Artikel ist vergriffen; siehe Neuauflage
Andere Ausgaben
Rudy Hirschheim | Armin Heinzl | Jens Dibbern
Information Systems Outsourcing
Enduring Themes, Global Challenges, and Process Opportunities
E-Book
03/2009
3. Auflage
Springer
106,99 €
Als Download verfügbar
Vorauflage
Rudy Hirschheim | Armin Heinzl | Jens Dibbern
Information Systems Outsourcing
Enduring Themes, New Perspectives and Global Challenges
Buch
09/2006
2. Auflage
Springer
106,95 €
Artikel ist vergriffen; siehe Neuauflage
Inhalt
Overview.- Outsourcing in a Global Economy: Traditional Information Technology Outsourcing, Offshore Outsourcing, and Business Process Outsourcing.- Traditional IT Outsourcing.- Promoting Trust and Relationship Commitment through Service Level Agreements in IT Outsourcing Relationship.- Exploring the Role of Initial Trust, Initial Distrust, and Trust through Knowledge Sharing in IT Outsourcing: From a Service Receiver's Perspective.- Building and Integrating Core IT Capabilities in Alignment with the Business: Lessons from the Commonwealth Bank 1997-2007.- Information Technology Workforce Skills: The Software and IT Services Provider Perspective.- Is There an "Information Technology Outsourcing Paradox"?.- A Story of IT Outsourcing from Early Experience to Maturity.- Strategic Dependence on the IT Resource and Outsourcing: A Test of the Strategic Control Model.- The Effects of Outsourcing Announcements on Market Values of Swiss Firms: An Event Study.- Firm Strategic Profile and IT Outsourcing.- In Context Outsourcing: Between Solution Making and Context Making.- Reaching Across Organizational Boundaries for New Ideas: Innovation from IT Outsourcing Vendors.- IT Offshoring.- Offshoring and Outsourcing in the PC Industry: A Historical Perspective.- The State of IS Research on Offshoring.- Transactive Memory and the Transfer of Knowledge between Onsite and Offshore IT Outsourcing Teams.- Global Sourcing in a Developing Country Context: Organizing IS Resources to Develop Local Knowledge.- Pulling Offshore and Staying Onshore: A Framework for Analysis of Offshoring Dynamics.- Turnover Intentions of Indian IS Professionals.- Relocating Routines: The Role of Improvisation in Offshore Implementation of Software Processes.- A US Client's Learning from Outsourcing IT Work Offshore.- The Impact of Cultural Differences in Offshore Outsourcing: Case Study Results from German-Indian Application Development Projects.- Determinants of Service Quality in Offshore Software Development Outsourcing.- Business Process Outsourcing.- The Impact of Process Standardization on Business Process Outsourcing Success.- Offshore Business Process Outsourcing to India: Two Australian SME Case Studies.- From Professional Dominance to Market Mechanisms: Deinstitutionalization in the Organizational Field of Health Care.