Assertiveness Facilitator's Guide

New assertiveness program teaches clients essential communication skills.

<ul><li> Helps facilitator's guide clients through the Assertiveness workbook and optimise the impact of the Assertiveness video. </li><li> Outlines the four basic communication styles, gives tips for getting the most out of each session, and provides exercises with sample answers. </li><li> Excellent tool for both one-on-one and group settings.</li></ul>