The Management of Consumer Credit
Theory and Practice
Erschienen am 1. April 2008
Buch
Hardcover
XVI, 208 Seiten
978-0-230-01351-3 (ISBN)
Beschreibung
Consumer credit is an integral part of many western societies. This book provides a comprehensive view of how credit-granting institutions operate and discusses the relationship between the strategic objectives set by senior management and the operational strategies employed by credit professionals working at the coal face of credit provision.
Rezensionen / Stimmen
'... the book could be ideal as the basis for a module on credit management within a Business Studies curriculum or for an induction course for new entrants to the industry... It is the ideal introduction to the topic for the less mathematically minded or for students who will go on to study the mathematics later.' - I. Graham, Trireme International Ltd
Weitere Details
Auflage
2008 edition
Sprache
Englisch
Verlagsort
London
Großbritannien
Zielgruppe
Für Beruf und Forschung
Produkt-Hinweis
Fadenheftung
Gewebe-Einband
mit Schutzumschlag
Illustrationen
XVI, 208 p.
Maße
Höhe: 217 mm
Breite: 149 mm
Dicke: 18 mm
Gewicht
399 gr
ISBN-13
978-0-230-01351-3 (9780230013513)
DOI
10.1057/9780230582507
Schweitzer Klassifikation
Weitere Ausgaben
Andere Ausgaben
E-Book
04/2008
1. Auflage
Palgrave Macmillan
96,29 €
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Buch
01/2008
Palgrave Macmillan
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Person
STEVEN FINLAY is an expert in credit risk management, with more than ten years experience within the financial services industry, working with some of the world's leading financial services organizations. He is currently a research fellow at Lancaster University, UK. He has also published
Consumer Credit Fundamentals
with Palgrave Macmillan.
Inhalt
Consumer Credit Management: An Introduction Organizational Matters Marketing Predicting Consumer Behaviour Customer Acquisition Customer Management Collections (Early Stage Delinquency) Debt Recovery (Late Stage Delinquency) Fraud Provision, Capital Requirements and Basel II Appendices Bibliography