This book acts as a handbook for Danish workplace culture. It explains the background of social norms, provides aids to "decipher" the codes of social behaviour, sheds light on the DOs and DON'Ts and gives
suggestions about how to deal with situations that you will encounter when working with Danes. While misunderstandings affect personal relationships, they can also affect professional relationships or business - money can be wasted, partnerships may break under the strain and many a business opportunity may be lost. This guide helps you to gain finesse and elegance in your interactions with Danes and according to the Worktrotter motto, do things smart - right from the start. Find more at www.worktrotter.dk
Sprache
Verlagsort
Zielgruppe
Für die Erwachsenenbildung
Non-Danes working in Denmark or abroad with Danes <BR>Danes working with non-Danes be they in Denmark or abroad.<BR>Anybody who wants to know more about Danish work culture.
Produkt-Hinweis
Maße
Höhe: 20.8 cm
Breite: 13.5 cm
Gewicht
ISBN-13
978-3-941696-05-1 (9783941696051)
Schweitzer Klassifikation
Dagmar Fink is German and moved to Denmark in 2006 after living in Germany, Romania, Sweden and the USA. She is a business engineer and has extensive experience as a business, people and project manager in innovative fields working forglobal companies including IBM and Mercedes Benz. Dagmar published "The Worktrotter's Guide to Denmark" and established the Worktrotter network with more than 9,000 international and Danish professional members. http://www.worktrotter.dk
1. Your attitude
2. Important Danish characteristics
2.1 Democracy
2.2 Equality
2.3 Freedom of speech
2.4 Hygge
2.5 A homogeneous society
3. The economic landscape
3.1 Key facts about Denmark and its economy
3.2 The landscape for cross-border trade
3.3 The employee-landscape
3.4 The landscape of industry and business
3.5 Adapting to a smaller marketplace
3.6 Danes and technology
4. Cultural dimensions of Denmark
4.1 Power Distance
4.2 Individualism versus Collectivism
4.3 Masculinity versus Femininity
4.4 Uncertainty Avoidance
4.5 Long-term Orientation
5. Understanding Danish attitudes
5.1. The Danish sense of humour
5.2 How do Danes display emotion?
5.3 Danes are direct
5.4 Danes value honesty
5.5 The importance of trust
5.6 Danes and Danishness
5.7 Getting to know Danes
5.8 How to build relationships with Danes?
Interviewees - part one
6. The language
6.1 Why learn Danish?
6.2 Danish at the workplace
7. General etiquette and manners
7.1 General etiquette
7.2 Addressing Danes
7.3 Customary use of language
7.4 Body language, gestures and personal space
8. Equality and community
8.1 Jantelov
8.2 Equality and Jantelov in the Danish workplace
9. A culture of discussion
9.1 Nurturing a culture of discussion and healthy debate
9.2 Meetings
9.3 Meeting etiquette
9.4 Provide an explanation
9.5 Use facts to your advantage
9.6 Express yourself!
9.7 Ask questions
9.8 Negotiations
10. Working independently
10.1 Take initiative and show leadership
10.2 Take responsibility
10.3 Focus on the outcome
10.4 Learning to adapt and planning ahead
11. Socialising with Danes - it's all about hygge
11.1 Contributing to a good work environment
11.2 Social activities at work
11.3 First day at work
11.4 Being a hard worker versus hygge
11.5 Party and drinking culture
12. Balancing work and personal life
12.1 Relaxed attitude towards work
12.2 Prioritising family life
12.3 The average work day
12.4 Working overtime
12.5 Flexible hours
12.6 Dealing with stress
12.7 Be transparent
12.8 Friendships at work
Interviewees - part two
13. Leading and being led in Denmark
13.1 Authority and respect
13.2 Inclusive leadership
13.3 The roles of a manager
13.4 Teamwork
13.5 Giving and receiving feedback
13.6 Mentor
14. Dealing with conflict
14.1 Rule-related conflicts
14.2 Conflicts on "soft" topics
15. Concluding thoughts
