Part 1 Introduction to Modern Management
Chapter 1. Introducing Modern Management: Concepts and Skills
Chapter 2. Managing: History and Current Thinking
Part 2 Modern Management Challenges
Chapter 3. Managers and Society
Chapter 4. Management and Diversity
Chapter 5. Managing in the Global Arena
Chapter 6. Management and Entrepreneurship
Part 3 Planning
Chapter 7. Principles of Planning and Planning Tools
Chapter 8. Making Decisions
Chapter 9. Strategic Planning: Strategies, Tactics, and Competitive Dynamics
Part 4 Organizing
Chapter 10. Fundamentals of Organizing
Chapter 11. Responsibility, Authority, and Delegation
Chapter 12. Human Resource Management
Chapter 13. Organizational Change: Stress, Conflict, and Virtuality
Part 5 Influencing
Chapter 14. Influencing and Communication
Chapter 15. Leadership
Chapter 16. Motivation
Chapter 17. Groups and Teams
Chapter 18. Managing Organization Culture
Chapter 19. Encouraging Creativity and Innovation
Part 6 Controlling
Chapter 20. Controlling, Information, and Technology
Chapter 21. Production and Control
