Information technology is one of the most common management functions to be outsourced. It is also one of the most complex. It is important to have a properly negotiated formal contract between yourself and the other party if you are entering into an outsourcing arrangement. A good contract needs careful planning and this book aims to provide a comprehensive guide to the whole process. It starts with structuring the contract and then covers services required, staff, location, software, costs, management liaison, allowing for change, security, duration, termination and other vital provisions. There is also advice relating to public procurement and choosing a supplier.
Sprache
Verlagsort
Verlagsgruppe
Zielgruppe
Illustrationen
Maße
Höhe: 165 mm
Breite: 241 mm
ISBN-13
978-0-566-07698-5 (9780566076985)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Klassifikation
Contract planning, structuring and negotiation; selecting a supplier; public procurement; services and service level agreements; premises, equipment and human resources; transfer of staff; software; costs; management liaison and review; allowing for change; confidentiality and security; duration, termination and effect of termination; redressing fault and failure.
