This book explores a range of communication skills and offers practical explanations of how such skills can be developed. It is aimed specifically at health care support workers (BTec, City and Guilds).
Sprache
Verlagsort
Verlagsgruppe
Zielgruppe
Maße
Höhe: 190 mm
Breite: 247 mm
Gewicht
ISBN-13
978-0-340-55787-7 (9780340557877)
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Schweitzer Klassifikation
Communication in the health care field; communication skills - what are they? listening to people; talking to clients; one-to-one communication - the therapeutic conversation; group communication; being assertive; writing skills; self-awareness; putting it all together. Appendix: skills activities for developing communication skills.
