Intranets: a Guide to their Design, Implementation and Management

Introduction; Intranets explained; Models for implementation; Costing your intranet; Outsourcing; Barriers to access; Information supply and retrieval; Filling the intranet; Business applications and services; Procedures and standardisation; Content management issues; Enhancing Web content; Implementing a publishing policy; Information overload; Integrating knowledge management with your intranet strategy; Groupware; Extranets; Implementing an extranet; Transitional intranets and extranets; Security; Future developments; The Everywhere-net; References; Appendices; Further reading; Index.