1. The Challenge of Applying IT Successfully.
2. Basic Concepts for Understanding Systems.
3. Business Processes.
4. Information and Databases.
5. Communication, Decision Making, and Different Types of Information Systems.
6. Customer, Product, and Competitive Advantage.
7. Human and Ethical Issues.
8. Computer Hardware.
9. Software, Programming, and Artificial Intelligence.
10. Networks and Telecommunications.
11. Information Systems Planning.
12. Building and Maintaining Information Systems.
13. Information System Security and Control.
