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Your search for Colin Armistead

  1. Cover: Operations Management in Service Industries and the Public Sector - Wiley
    Christopher Voss | Colin Armistead | Bob Johnston
    Operations Management in Service Industries and the Public Sector
    Text and Cases
    10/1985
    1st EDN1st Edition
    Wiley
    9780471908012 (ISBN)
    Book
    Paperback/Softback
    €123.74
    Shipment within 10-20 days
  2. This image is currently not available.
    Colin Armistead
    Knowledge Management
    Cengage Learning EMEA
    9780304706044 (ISBN)
    Book
    Paperback/Softback
    €47.18
    The article will not be published
  3. This image is currently not available.
    Colin Armistead | Philip Rowland
    Managing Business Processes
    BPR and Beyond
    09/1996
    Wiley
    9780471954903 (ISBN)
    Book
    Hardback
    €34.05
    Exhausted; no reprint
  4. This image is currently not available.
    Colin Armistead
    The Future of Services Management
    01/1994
    Kogan Page Ltd
    9780749410643 (ISBN)
    Book
    Paperback/Softback
    €43.51
    Exhausted; no reprint
  5. This image is currently not available.
    David Clutterbuck | etc. | Graham Clarke
    Inspired Customer Service
    Strategies for Service Quality
    11/1993
    Kogan Page Ltd
    9780749408268 (ISBN)
    Book
    Paperback/Softback
    €43.46
    Exhausted; no reprint
  6. This image is currently not available.
    Colin Armistead
    The Service Management Audit
    12/2001
    Cambridge Strategy Publications Ltd
    9781902433592 (ISBN)
    Book
    Paperback/Softback
    €94.28
    No shipping information available
  7. This image is currently not available.
    Colin Armistead
    The Customer Support Audit
    12/2001
    Cambridge Strategy Publications Ltd
    9781902433738 (ISBN)
    Book
    Paperback/Softback
    €94.28
    No shipping information available
  8. This image is currently not available.
    Colin Armistead | Graham Clark
    Outstanding Customer Service
    Implementing the Best Ideas from around the World
    01/1994
    Irwin Professional Publishing
    9781556236297 (ISBN)
    Book
    Hardback
    €43.52
    Article not available
  9. This image is currently not available.
    Colin Armistead | Julia A. Kiely | Ruth McCurry
    Effective Organisations
    Looking to the Future
    09/1997
    Cengage Learning EMEA
    9780304702626 (ISBN)
    Book
    Hardback
    €97.98
    Exhausted; no reprint
  10. This image is currently not available.
    Colin Armistead | Graham Clark
    Service Management Audit
    11/1999
    Financial Times Prentice Hall
    9780273647089 (ISBN)
    Book
    Paperback/Softback
    €92.85
    Exhausted; no reprint
  11. This image is currently not available.
    Richard Teare | Colin Armistead
    Services Management
    New Directions, New Perspectives
    10/1995
    Cengage Learning EMEA
    9780304336241 (ISBN)
    Book
    Hardback
    €88.09
    Exhausted; no reprint