Managing Business Processes
BPR and Beyond
Published on 13. September 1996
Book
Hardback
XIV, 362 pages
978-0-471-95490-3 (ISBN)
Description
In this work the editors take a wider look at BPR, going beyond an information systems perspective to take into account strategic management, operations management, human resources and accounting, believing that BPR is defined as much by its context or firms in the last decade of the 20th Century as by an arguments over its antecedents. They investigate the idea that BPR challenges the functional view of the firm, cutting across traditional structures to lead to radical improvements in performance. The contributors to the book give a cross-disciplinary view of BPR.
More details
Language
English
Place of publication
Chichester
United Kingdom
Publishing group
John Wiley and Sons Ltd
Target group
College/higher education
Professional and scholarly
Illustrations
Illustrations
Dimensions
Height: 23.6 cm
Width: 15.9 cm
Weight
720 gr
ISBN-13
978-0-471-95490-3 (9780471954903)
Schweitzer Classification
Content
Partial table of contents:; SETTING THE SCENE; Business Process Re-engineering - A Public Sector View (G. Hutton); BUSINESS PROCESSES; Processes: Not New Phenomena (C. Armistead & P. Rowland); Managing by Business Processes (C. Armistead & P. Rowland); The Role of People in Processes (C. Armistead & P. Rowland); PERSPECTIVES FROM THE OPERATING DISCIPLINES; Operating Disciplines (C. Armistead & P. Rowland); Strategic Management and BPR (S. Segal-Horn & C. Bowman); Going with the Flow: Re-engineering Logistics (J. Cooper); PERSPECTIVES FROM THE ENABLING DISCIPLINES; Enabling Functions (C. Armistead & P. Rowland); BPR: A Human Resources Management Perspective (M. Hilb); CASE STUDIES; English Nature - Realising the Vision (G. Hutton); Re-engineering the Post Office Supply Chain (S. Jackson); Cigna: Changing the Culture (C. Armistead); Reflections on a BPR Project (C. Armistead, et al.); Apollo Fire Detectors (C. Armistead); Appendix; Bibliography and References; Index.