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Your search for Susan Hash

  1. Cover: Guide to Customer Service Teams - Purdue University Press
    Susan Hash
    Guide to Customer Service Teams
    Nine Steps to Improving Productivity and Service with Teams
    03/1999
    Purdue University Press
    9780915910458 (ISBN)
    Book
    Paperback/Softback
    €59.00
    No shipping information available
  2. This image is currently not available.
    Brad Cleveland | Susan Hash
    Call Center Agent Turnover and Retention
    The Best of Call Center Management Review, Second Edition
    09/2004
    ICMI Press (International Customer Management Institute)
    9781932558043 (ISBN)
    Book
    Paperback/Softback
    €35.60
    No shipping information available
  3. This image is currently not available.
    Brad Cleveland | Susan Hash
    Call Center Recruiting and New-Hire Training
    The Best of Call Center Management Review, Second Edition
    07/2004
    ICMI Press (International Customer Management Institute)
    9781932558036 (ISBN)
    Book
    Paperback/Softback
    €35.60
    No shipping information available
  4. This image is currently not available.
    Brad Cleveland | Susan Hash
    Call Center Agent Motivation and Compensation, the Best of Call Center Management Review
    The Best of Call Center Management Review, Second Edition
    08/2004
    ICMI Press (International Customer Management Institute)
    9781932558029 (ISBN)
    Book
    Paperback/Softback
    €35.60
    No shipping information available
  5. This image is currently not available.
    Greg Levin
    Call Center Humor
    The Best of Call Center Management Review, Volume 3
    10/2001
    ICMI Press (International Customer Management Institute)
    9780965909372 (ISBN)
    Book
    Paperback/Softback
    €29.16
    No shipping information available