Call Center Agent Turnover and Retention
The Best of Call Center Management Review, Second Edition
ICMI Press (International Customer Management Institute)
Published on 1. September 2004
Book
Paperback/Softback
121 pages
978-1-932558-04-3 (ISBN)
More details
Series
Edition
Revised and Updated with New M ed.
Language
English
Product notice
Paperback (trade)
Unsewn / adhesive bound
Dimensions
Height: 214 mm
Width: 146 mm
Thickness: 13 mm
Weight
313 gr
ISBN-13
978-1-932558-04-3 (9781932558043)
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Schweitzer Classification