Guide to Customer Service Teams
Nine Steps to Improving Productivity and Service with Teams
Published on 1. March 1999
Book
Paperback/Softback
43 pages
978-0-915910-45-8 (ISBN)
Description
Through step-by-step instructions, this text demonstrates how to build a team-based customer service department. Based on the experiences of best-practice companies, the book aims to help create a team environment that will boost service quality and performance.
More details
Series
Edition
Re-issue
Language
English
Place of publication
West Lafayette
United States
Target group
College/higher education
Professional and scholarly
Illustrations
tables, figures
Dimensions
Height: 279 mm
Width: 216 mm
ISBN-13
978-0-915910-45-8 (9780915910458)
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Schweitzer Classification