Hospitality Management

Reviews / Votes

An innovative and cross-cutting approach to Hospitality that examines the fundamentals of the subject in a concise and commendable way. Roy Wood's academic and practitioner expertise is brought to bear on this succinct synthesis of the subject that will quickly become a must read for all students and academics in the hospitality area. -- Professor Stephen J Page Professor Roy Wood has had a long and distinguished career in the hospitality education sector, working in Switzerland, India, the Middle East and more recently in the Netherlands. This wide experience in different types of educational setting has meant that he has built up a deep knowledge of how to develop an understanding of the hospitality sector in others. His publications are underpinned by skilled research and this book is a very welcome addition because it allows students and practitioners to gain a deep understanding of the complexities and nuances of the hospitality sector. -- Susan Horner Although modest in length, Hospitality Management: A Brief Introduction delivers a remarkably balanced and approachable overview of the hospitality sector. Wood draws on both academic research and practical experience to cover all the key functional areas aEUR" from employee relations and accommodation management to food & beverage, marketing, strategy and education aEUR" offering readers a clear sense of how the many moving parts of hospitality interrelate. The bookaEUR (TM)s breadth and clarity make it a valuable primer for students or anyone unfamiliar with the inner workings of hotels, restaurants, and hospitality services; at the same time, its critical reflection on industry realities gives it enough depth to still be of interest to practitioners. On the downside, its conciseness sometimes means certain complex topics are treated only superficially, so readers seeking deep technical or theoretical insight will likely need to supplement it with more specialised texts. Overall, though, it strikes a useful balance between accessibility and substance aEUR" a solid foundation for further study or practice in hospitality management. -- Jemma Smith