Service Industry | Professional literature for training, studies and practice

In the Service Industry category, you will find professional literature on key topics in service management, the tourism industry, the restaurant industry, and transportation-related services. The titles cover fundamental topics such as service processes, sustainability, digitalization, and customer interaction, as well as industry-specific challenges—for example, in bicycle tourism, air travel, or event management. The target audience includes specialists, executives, students, and consultants in the hospitality, transportation, sports management, and professional services sectors.

Typical types of publications include handbooks, introductions, textbooks, and practical guides. The publications cover concepts such as guest centricity, AI-supported workplaces, and sustainable business models, and offer case studies, strategies, and methodological approaches for implementation.