Training In Interpersonal Skills
United States Edition
3rd Edition
Published on 30. October 2002
Book
Paperback/Softback
282 pages
978-0-13-009054-6 (ISBN)
Description
For use as a supplement in courses in management and management skills, organizational behavior and development, interpersonal relations, human resource management, human relations, supervision, and group dynamics.
This highly-regarded supplemental text is designed to provide vital training in interpersonal skills that complement the conceptual and research material found in most textbooks. This completely self-contained program provides an action-oriented approach in which students actually practice skills behavior.
This highly-regarded supplemental text is designed to provide vital training in interpersonal skills that complement the conceptual and research material found in most textbooks. This completely self-contained program provides an action-oriented approach in which students actually practice skills behavior.
More details
Edition
3rd edition
Language
English
Place of publication
United States
Publishing group
Pearson Education (US)
Target group
Professional and scholarly
Dimensions
Height: 234 mm
Width: 176 mm
Thickness: 12 mm
Weight
425 gr
ISBN-13
978-0-13-009054-6 (9780130090546)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
New editions
Stephen P. Robbins | Phillip L. Hunsaker
Training In Interpersonal Skills
Tips for Managing People at Work
Book
08/2005
4th Edition
Pearson
€43.32
Article exhausted; check for reprint
Previous edition
Stephen P. Robbins | Phillip L. Hunsaker
Training in Interpersonal Skills
TIPS for Managing People at Work: United States Edition
Book
10/1995
2nd Edition
Pearson
€45.79
Article exhausted; check for reprint
Content
I. SELF-AWARENESS.
1. Skills: An Introduction.
2. Self-Awareness: A Point of Departure.
II. COMMUNICATING.
3. Sending Interpersonal Messages.
4. Listening.
5. Providing Feedback.
III. MOTIVATING.
6. Goal Setting.
7. Clarifying Expectations.
8. Empowering People Through Delegation.
IV. LEADING.
9. Politicking.
10. Persuading.
11. Applying Leadership Style.
12. Promoting and Managing Resistance to Change.
V. TEAMING.
13. Building Teams.
14. Running Meetings.
VI. PROBLEM SOLVING.
15. Resolving Conflicts.
16. Negotiating.
17. Integrating.
References.
Index.
1. Skills: An Introduction.
2. Self-Awareness: A Point of Departure.
II. COMMUNICATING.
3. Sending Interpersonal Messages.
4. Listening.
5. Providing Feedback.
III. MOTIVATING.
6. Goal Setting.
7. Clarifying Expectations.
8. Empowering People Through Delegation.
IV. LEADING.
9. Politicking.
10. Persuading.
11. Applying Leadership Style.
12. Promoting and Managing Resistance to Change.
V. TEAMING.
13. Building Teams.
14. Running Meetings.
VI. PROBLEM SOLVING.
15. Resolving Conflicts.
16. Negotiating.
17. Integrating.
References.
Index.