Introduction to Management in the Hospitality Industry
6th Edition
Published on 24. February 1999
Book
Hardback
XXX, 626 pages
978-0-471-25203-0 (ISBN)
Description
Hospitality management spans all aspects of the hotel, foodservice, restaurant, and travel and tourism businesses, including operations, marketing and sales. This is an introductory textbook for those studying hospitality management, the book incorporates the data and trends that the author has gathered in his interviews with hospitality industry professionals. It provides a comprehensive treatment of the industry and includes learning objectives, summaries, review questions, key terms and concepts. It contains an international chapter, and real-world experiences.
More details
Edition
6., Aufl.
Language
English
Place of publication
New York
United States
Publishing group
John Wiley and Sons Ltd
Target group
Adult education
College/higher education
Edition type
Revised edition
Illustrations
Illustrations
Dimensions
Height: 24.5 cm
Width: 20 cm
Weight
1271 gr
ISBN-13
978-0-471-25203-0 (9780471252030)
Schweitzer Classification
Other editions
New editions
Tom Powers | Clayton W. Barrows
Introduction to Management in the Hospitality Industry
Book
03/2002
7th Edition
Wiley
€72.90
Article exhausted; check for reprint
Book
02/2002
7th Edition
Wiley
€21.02
Article exhausted; check for reprint
Previous edition
Book
05/1995
5th Edition
Wiley
€66.35
Article exhausted; check for reprint
Content
PERSPECTIVES ON CAREERS IN HOSPITALITY; The Hospitality Industry and You; Forces for Growth and Change in the Hospitality Industry; FOOD SERVICE; The Restaurant Business; Restaurant Operations; Restaurant Industry Organization: Chain, Independent, or Franchise; Competitive Forces in Food Service; Issues Facing Food Service; Institutions and Institutional Food Service; LODGING; Lodging: Meeting Guest Needs; Hotel and Motel Operations; Forces Shaping the Hotel Business; Competition in the Lodging Business; TRAVEL, TOURISM, AND THE HOSPITALITY INDUSTRY; Tourism: Front and Center; Destinations: Tourism Generators; MANAGEMENT IN THE HOSPITALITY INDUSTRY; Management: A New Way of Thinking; Planning in Hospitality Management; Organizing in Hospitality Management; Staffing: Human Resource Management in Hospitality Management; Control in Hospitality Management; Leadership and Directing in Hospitality Management; HOSPITALITY: A SERVICE INDUSTRY; The Role of Service in the Hospitality Industry; Summary; Key Words and Concepts; Review Questions; Internet Exercises; Notes; Index.