Hospitality Supervision and Leadership Level 3
Published on 29. May 2015
Book
Paperback/Softback
312 pages
978-1-4718-4752-3 (ISBN)
Description
Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource
Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship.
- Provides all of the essential knowledge and skills any supervisor working in the hospitality industry will need: from supporting, motivating and developing staff, to customer service skills, problem solving and controlling resources
- Develops understanding of the assessment requirements with clear explanations of all criteria
- Helps you to build your portfolio, with guidance on suitable evidence and activities that provide assessment opportunities
- Prepares you for professional discussions and questioning with knowledge checks at the end of each unit to test your understanding
Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship.
- Provides all of the essential knowledge and skills any supervisor working in the hospitality industry will need: from supporting, motivating and developing staff, to customer service skills, problem solving and controlling resources
- Develops understanding of the assessment requirements with clear explanations of all criteria
- Helps you to build your portfolio, with guidance on suitable evidence and activities that provide assessment opportunities
- Prepares you for professional discussions and questioning with knowledge checks at the end of each unit to test your understanding
More details
Language
English
Place of publication
United Kingdom
Publishing group
Hachette Learning
Target group
Adult education
Interest Age: From 16 to 19 years
Dimensions
Height: 274 mm
Width: 212 mm
Thickness: 18 mm
Weight
760 gr
ISBN-13
978-1-4718-4752-3 (9781471847523)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Persons
Patricia Paskins is a hospitality consultant, advising on hospitality education and training, with a focus on work-based hospitality training. She was formerly Work-Based Learning Coordinator at the London School of Hospitality and Tourism, University of West London. David Foskett is a hospitality consultant, advising on all aspects of hospitality education and training. He was formerly Head of School at the London School of Hospitality and Tourism, University of West London.