ManageFirst
Principles of Food and Beverage Management with Online Exam Voucher
2nd Edition
Will be published approx. on 21. May 2012
Book
Paperback/Softback
352 pages
978-0-13-274205-4 (ISBN)
Description
This text focuses on PRINCIPLES OF FOOD AND BEVERAGE MANAGEMENT topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives.
The text and exam are part of the ManageFirst Program (R) from the National Restaurant Association (NRA). This edition is created to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management. The Ten Pillars of Restaurant Management is a job task analysis created with the input and validation of the industry that clearly indicates what a restaurant management professional must know in order to effectively and efficiently run a safe and profitable operation. The ManageFirst Program training program is based on a set of competencies defined by the restaurant, hospitality and foodservice industry as those needed for success. This competency-based program features 10 topics each with a textbook, online exam prep for students, instructor resources, a certification exam, certificate, and credential. The online exam prep for students is available with each textbook and includes helpful learning modules on test-taking strategies, practice tests for every chapter, a comprehensive cumulative practice test, and more!
This textbook includes an online testing voucher to be used with the online version of the ManageFirst certification exam.
The text and exam are part of the ManageFirst Program (R) from the National Restaurant Association (NRA). This edition is created to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management. The Ten Pillars of Restaurant Management is a job task analysis created with the input and validation of the industry that clearly indicates what a restaurant management professional must know in order to effectively and efficiently run a safe and profitable operation. The ManageFirst Program training program is based on a set of competencies defined by the restaurant, hospitality and foodservice industry as those needed for success. This competency-based program features 10 topics each with a textbook, online exam prep for students, instructor resources, a certification exam, certificate, and credential. The online exam prep for students is available with each textbook and includes helpful learning modules on test-taking strategies, practice tests for every chapter, a comprehensive cumulative practice test, and more!
This textbook includes an online testing voucher to be used with the online version of the ManageFirst certification exam.
More details
Content
About the National Restaurant Association and the National Restaurant Association Educational Foundation
Acknowledgements
Features of the ManageFirst Books
Real Manager
1 - It All Starts With the Menu
2 - Standardized Recipes Are Critical
3 - Product Purchasing
4 - Product Receiving, Storing, and Issuing
5 - Quality Food Production Standards
6 - Quality Beverage Management Standards
7 - Facilitating Performance of Production Staff
8 - Communicating with Customers
9 - Managing Buffets, Banquets, and Catered Events
10 - Food and Beverage Management: Analysis and Decision Making
Field Project
Glossary
Index
Acknowledgements
Features of the ManageFirst Books
Real Manager
1 - It All Starts With the Menu
2 - Standardized Recipes Are Critical
3 - Product Purchasing
4 - Product Receiving, Storing, and Issuing
5 - Quality Food Production Standards
6 - Quality Beverage Management Standards
7 - Facilitating Performance of Production Staff
8 - Communicating with Customers
9 - Managing Buffets, Banquets, and Catered Events
10 - Food and Beverage Management: Analysis and Decision Making
Field Project
Glossary
Index