Front Office Operations and Auditing Workbook
2nd Edition
Published on 24. April 2001
Book
Paperback/Softback
213 pages
978-0-13-032493-1 (ISBN)
Description
For courses in Front Office Management, Hotel Operations, and Lodging Operations.
This hands-on workbook with computer tutorial reinforces learning guest accounts receivable management. It lays out all the components of the night audit and provides students with the basic tools necessary to transfer their understanding to the many computer systems developed.
This hands-on workbook with computer tutorial reinforces learning guest accounts receivable management. It lays out all the components of the night audit and provides students with the basic tools necessary to transfer their understanding to the many computer systems developed.
More details
Other editions
Previous edition
Patrick J. Moreo | Gail Sammons | Jeff Beck
Front Office Operations and Night Audit Workbook
Book
06/1996
Pearson
€29.70
Article exhausted; check for reprint
Content
Introduction.
Preface.
Notes to Instructors.
Notes to Students.
MANUAL NIGHT AUDIT INSTRUCTIONS AND EXERCISE.
1. The Night Audit of Accounts Receivable.
2. Night Audit Formula.
3. Directions for the Student Exercise.
4. Sample Job Analysis for the Manual Night Audit.
5. Sample Night Audit Exercise for the University Inn.
6. Night Audit Exercise for the University Inn-Problem Set Number I.
7. Night Audit Exercise for the University Inn-Problem Set Number II.
8. Instructions and Use for Front Office Operations and Night Audit Workbook Companion CD v1.3.
9. The Front Office and Guest Service Operational Audit.
10. Hotel Front Office Operational Audit Form.
Appendix: Manual Night Audit Forms.
Preface.
Notes to Instructors.
Notes to Students.
MANUAL NIGHT AUDIT INSTRUCTIONS AND EXERCISE.
1. The Night Audit of Accounts Receivable.
2. Night Audit Formula.
3. Directions for the Student Exercise.
4. Sample Job Analysis for the Manual Night Audit.
5. Sample Night Audit Exercise for the University Inn.
6. Night Audit Exercise for the University Inn-Problem Set Number I.
7. Night Audit Exercise for the University Inn-Problem Set Number II.
8. Instructions and Use for Front Office Operations and Night Audit Workbook Companion CD v1.3.
9. The Front Office and Guest Service Operational Audit.
10. Hotel Front Office Operational Audit Form.
Appendix: Manual Night Audit Forms.