Front Office Operations and Night Audit Workbook
Published on 13. June 1996
Book
Paperback/Softback
271 pages
978-0-13-398769-0 (ISBN)
Description
A supplement for courses in Front Office Operations, Front Office Management, Hotel Operations, and Lodging Management.
Designed to help students understand the basics of designing and operating a system of guest accounts receivable in the front office of a hotel or other lodging facility, this workbook guides them step-by-step in performing an audit of the guest accounts receivable -both manually and on the computer. It begins by laying out all the components of the night audit, provides practice with the basic conceptual tools and manual techniques, and then shows students how to easily transfer these core concepts and skills to all other mechanical, electronic, and computer systems developed for performing the front office accounting function.
Designed to help students understand the basics of designing and operating a system of guest accounts receivable in the front office of a hotel or other lodging facility, this workbook guides them step-by-step in performing an audit of the guest accounts receivable -both manually and on the computer. It begins by laying out all the components of the night audit, provides practice with the basic conceptual tools and manual techniques, and then shows students how to easily transfer these core concepts and skills to all other mechanical, electronic, and computer systems developed for performing the front office accounting function.
More details
Language
English
Place of publication
United States
Publishing group
Pearson Education (US)
Target group
Professional and scholarly
Dimensions
Height: 275 mm
Width: 210 mm
Thickness: 20 mm
Weight
796 gr
ISBN-13
978-0-13-398769-0 (9780133987690)
Copyright in bibliographic data is held by Nielsen Book Services Limited or its licensors: all rights reserved.
Schweitzer Classification
Other editions
New editions
Patrick J. Moreo | Gail Sammons | Jeff Beck
Front Office Operations and Auditing Workbook
Book
04/2001
2nd Edition
Pearson
€60.65
Article is exhausted; no reprint
Content
Notes to Instructors.
Notes to Students.
MANUAL NIGHT AUDIT INSTRUCTIONS AND EXERCISES.
1. The Night Audit of Accounts Receivable.
2. Night Audit Formula.
3. Directions for the Student Exercise.
4. Sample Job Analysis for the Manual Night Audit.
5. Sample Night Audit Exercise for the University Inn.
6. Night Audit Exercise for the University Inn - Problem Set Number I.
7. Night Audit Exercise for the University Inn - Problem Set Number II.
8. Night Audit Exercise for the University Inn - Problem Set Number III.
Manual Night Audit Forms.
INNSYST - FRONT DESK SIMULATION INSTRUCTIONS AND EXERCISE.
1. Introduction.
2. Installation and Start-Up.
3. The Front Office Exercise.
4. The Front Desk Main Menu.
5. Front Desk Operations.
6. Night Audit and Utilities.
7. Reports.
INNSYST SAMPLE REPORTS.
University Inn.
Cash Turn-in Envelope for InnSyst Night Audit Exercise.
Notes.
Notes to Students.
MANUAL NIGHT AUDIT INSTRUCTIONS AND EXERCISES.
1. The Night Audit of Accounts Receivable.
2. Night Audit Formula.
3. Directions for the Student Exercise.
4. Sample Job Analysis for the Manual Night Audit.
5. Sample Night Audit Exercise for the University Inn.
6. Night Audit Exercise for the University Inn - Problem Set Number I.
7. Night Audit Exercise for the University Inn - Problem Set Number II.
8. Night Audit Exercise for the University Inn - Problem Set Number III.
Manual Night Audit Forms.
INNSYST - FRONT DESK SIMULATION INSTRUCTIONS AND EXERCISE.
1. Introduction.
2. Installation and Start-Up.
3. The Front Office Exercise.
4. The Front Desk Main Menu.
5. Front Desk Operations.
6. Night Audit and Utilities.
7. Reports.
INNSYST SAMPLE REPORTS.
University Inn.
Cash Turn-in Envelope for InnSyst Night Audit Exercise.
Notes.