Handbook of Tourist Behavior
Theory & Practice
1st Edition
Published on 12. December 2008
Book
Hardback
268 pages
978-0-415-99360-9 (ISBN)
Description
In today's highly competitive and global economy, understanding tourist behavior is imperative to success. Tourist behavior has become a cornerstone of any marketing strategy and action. Choosing, buying and consuming tourism/travel products and services includes a range of psycho-social processes and a number of personal and environmental influences that researchers and managers should take into account. This book provides an overview of such processes and influences and explains the basic concepts and theories that underlie tourist decision-making and behavior. It also incorporates a number of cases studies in order to aid readers to better appraise the application of those concepts and theories. The Handbook of Tourist Behavior will be of significant interest to researchers and students in tourism, leisure, marketing and psychology, and also to practitioners in the tourism industry.
More details
Series
Language
English
Place of publication
London
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
College/higher education
Product notice
Paper over boards
Illustrations
13 s/w Abbildungen, 4 s/w Photographien bzw. Rasterbilder, 9 s/w Zeichnungen, 15 s/w Tabellen
15 Tables, black and white; 9 Line drawings, black and white; 4 Halftones, black and white; 13 Illustrations, black and white
Dimensions
Height: 235 mm
Width: 157 mm
Thickness: 20 mm
Weight
568 gr
ISBN-13
978-0-415-99360-9 (9780415993609)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Book
02/2012
1st Edition
Routledge
€82.80
Shipment within 15-20 days
E-Book
01/2009
1st Edition
Routledge
€76.49
Available for download
E-Book
01/2009
1st Edition
Routledge
€76.49
Available for download
Persons
Metin Kozak is Associate Professor in the School of Tourism and Hotel Management, Mugla University, Turkey. As a visiting scholar, he has recently been to the University of Namur, Belgium. He is the author of several books and has widely published in several tourism and hospitality journals.
Alain Decrop is Professor of Marketing at the Louvain School of Management and a member of CeRCLe (Center for Research on Consumption and Leisure) at the University of Namur, Belgium. His works have been published in journals such as Annals of Tourism Research, Tourism Management, the Journal of Travel and Tourism Marketing and Tourism Analysis, as well as in many books.
Alain Decrop is Professor of Marketing at the Louvain School of Management and a member of CeRCLe (Center for Research on Consumption and Leisure) at the University of Namur, Belgium. His works have been published in journals such as Annals of Tourism Research, Tourism Management, the Journal of Travel and Tourism Marketing and Tourism Analysis, as well as in many books.
Content
Preface. Part 1: Motivation and Need Recognition 1. Interpretive Consumer Research: Uncovering the 'Whys' Underlying Tourist Behavior 2. Antecedents and Consequences of Prestige Motivation in Tourism: An Expectancy-Value Motivation Part 2: Perception and Information Processing 3. Tourism Destination Image Formation 4. Tourist Information Search Part 3: Evaluation of Alternatives and Choice 5. Decision Strategies in Tourism Evaluation 6. Planning and Exploratory Buying Behavior Part 4: The Tourism Experience 7. Understanding Tourist Experience though Mindfulness Theory 8. Unlocking the Shared Experience: Challenges of Consumer Experience Research Part 5: Post-Choice Processes 9. Processes and Performances of Tourist (Dis)Satisfaction 10. Service Failure, Tourist Complaints and Service Recovery 11. What Determines Tourist Loyalty? In Search of a Theoretical Explanation Part 6: Individual Determinants of Tourist Behavior 12. Tourism Segmentation by Consumer-Based Variables 13. Emotions and Affective States in Tourism Behaviour Part 7: Environmental Determinants of Tourist Behavior 14. E-tourist Behavior: The Influence of IT on Consumers 15. The Role of Media Products on Consumer Behaviour in Tourism 16. Cross-Cultural Differences in Tourist Behavior