Personnel Selection

Preface to the first edition Preface to the sixth edition 1 Old and new selection methods We've always does it this way" 2 Validity of selection methods How do you know it works? 3 Job description, work analysis and competencies If you don't know here you're going, you'll end up somewhere else 4 The interview "I know one, when I see one" 5 References and ratings The eye of the beholder 6 Tests of mental ability "a ... man of paralysing stupidity" 7 Assessing personality by questionnaire Do you worry about awful things that might happen? 8 Alternative ways of assessing personality What year was the Bataan death march? 9 Biodata and weighted applications blanks How old were you when you learned to swim? 10 Assessment centres Does your face fit? 11 Emotional intelligence and other methods Success in work 80% dependent on emotional intelligence 12 Criteria of work performance "The successful employee ... does more work, does it better, with less supervision" 13 Minorities, fairness and the law Getting the numbers right 14 The value of good employees The best is twice as good as the worst 15 Conclusions Calculating the cost of smugness References Index