Personnel Selection

Preface to the sixth edition vii Preface to the first edition ix 1 Old and new selection methods 1 We've always done it this way 2 Validity of selection methods 25 How do you know it works? 3 Job description, work analysis and competences 55 If you don't know where you're going, you'll end up somewhere else 4 The interview 71 'I know one when I see one' 5 References and ratings 94 The eye of the beholder 6 Tests of mental ability 110 'a ... man of paralysing stupidity' 7 Assessing personality by questionnaire 138 Do you worry about awful things that might happen? 8 Alternative ways of assessing personality 173 What year was the Bataan death march? 9 Biodata and weighted application blanks 192 How old were you when you learned to swim? 10 Assessment centres 207 Does your face fit? 11 Emotional intelligence and other methods 227 'Success in work is 80% dependent on emotional intelligence' 12 Criteria of work performance 246 'the successful employee... does more work, does it better, with less supervision' 13 Minorities, fairness and the law 268 Getting the numbers right 14 The value of good employees 289 The best is twice as good as the worst 15 Conclusions 307 Calculating the cost of smugness References 319 Index 348