
Modern Hotel Operations Management
Routledge (Publisher)
1st Edition
Published on 11. August 2017
Book
Hardback
656 pages
978-1-138-45551-1 (ISBN)
Description
A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the discipline. Essential reading for students of hospitality management, the book also benefits from online support materials including student tests, a glossary and PowerPoint slides.
More details
Series
Language
English
Place of publication
London
United Kingdom
Publishing group
Taylor & Francis Ltd
Target group
College/higher education
Postgraduate and Undergraduate
Dimensions
Height: 240 mm
Width: 170 mm
Weight
1440 gr
ISBN-13
978-1-138-45551-1 (9781138455511)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions

Michael Chibili | Shane de Bruyn | Latifa Benhadda
Modern Hotel Operations Management
E-Book
11/2019
1st Edition
Routledge
€128.99
Available for download

Michael Chibili | Shane de Bruyn | Latifa Benhadda
Modern Hotel Operations Management
E-Book
11/2019
1st Edition
Routledge
€128.99
Available for download

Michael Chibili | Shane de Bruyn | Latifa Benhadda
Modern Hotel Operations Management
Book
01/2017
1st Edition
Wolters-Noordhoff B.V.
€144.50
Shipment within 10-20 days
Persons
Michael Chibili, Shane de Bruyn, Latifa Benhadda, Conrad Lashley, Saskia Penninga, and Bill Rowson are all teachers with years of experience at the Stenden Hogeschool Leeuwarden, Netherlands
Content
1. The Hospitality Industry - Past, Present and Future 2. Rating Systems and the Structure of the Hospitality Industry 3. Hotel Management - Viewed from Above 4. The Rooms Department 5. The Food and Beverage Department 6. Hospitality Human Resource Management 7. Marketing for the Hospitality Industry 8. Financial Control and the Accounting Department 9. Facility Engineering and Maintenance 10. Managing Safety and Security Issues 11. Managing Hospitality Services 12. Conceiving Hospitality Processes 13. Designing Hospitality Processes 14. Delivering Hospitality Services 15. Managing Change in the Hospitality Industry 16. Managing Quality in the Hospitality Industry