The Future of Hotels
Creating What's Next
Will be published approx. on 10. March 2026
Book
Paperback/Softback
328 pages
978-1-84541-970-7 (ISBN)
Description
First book to focus on the future of hotels in a detailed, comprehensive and multidimensional way.
This book adopts a timeline approach to explore the future of hotels to 2050 through the lens of hospitality, design, education, workforce dynamics, disruption, innovation, technology and sustainability. It examines how these interconnected domains will shape guest experiences and operational models in the decades ahead.
Drawing on insights, led by the Professors of the Hotel Management School Leeuwarden, the research highlights the importance of strategic foresight and interdisciplinary collaboration in navigating emerging challenges. By integrating academic perspectives and industry trends, the work contributes to a deeper understanding of how hotels can evolve into adaptive, resilient and guest-centric environments.
This book adopts a timeline approach to explore the future of hotels to 2050 through the lens of hospitality, design, education, workforce dynamics, disruption, innovation, technology and sustainability. It examines how these interconnected domains will shape guest experiences and operational models in the decades ahead.
Drawing on insights, led by the Professors of the Hotel Management School Leeuwarden, the research highlights the importance of strategic foresight and interdisciplinary collaboration in navigating emerging challenges. By integrating academic perspectives and industry trends, the work contributes to a deeper understanding of how hotels can evolve into adaptive, resilient and guest-centric environments.
Reviews / Votes
Notwithstanding what historians might try to tell us, the story of the contemporary international hotel, by design, operations and culture, is very much mid-century American. So what does the future hold, as the hotel industry grapples with the consequences of climate crises as well as technological, social and cultural disruption? This book, a multi-perspective gaze into the future of hotels through the eyes of an array of authoritative authors, gives us a glimpse of some possible futures, and will be an invaluable resource for practitioners, planners, researchers and students. * Tom Baum, University of Strathclyde Business School, UK * As the boundaries between technology, sustainability, and hospitality blur, The Future of Hotels challenges us to rethink what it means to serve, design, and innovate. Will tomorrow's hotels be run by robots, shaped by green architecture but with hospitality still at its heart? This thought-provoking collection explores the competencies, disruptions, and educational shifts that will define the next era of hotel management. It's an essential read for anyone ready to explore the unknowns of a rapidly evolving industry. * Pawel Lewtak, General Manager, Polonia Hotel, Warsaw, Poland and First Vice President, European Hotel Management Association * This book of well researched and topical concepts will equip the leaders of tomorrow to create what's next for the hospitality sector. * Terry Austen, Group General Manager & Hospitality Consultant, Perth, Australia *More details
Series
Language
English
Place of publication
Bristol
United Kingdom
Publishing group
Channel View Publications Ltd
Target group
College/higher education
Dimensions
Height: 234 mm
Width: 156 mm
Thickness: 19 mm
Weight
526 gr
ISBN-13
978-1-84541-970-7 (9781845419707)
DOI
10.21832/ASSEN9714
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Book
approx. 03/2026
Channel View Publications
€176.20
Not yet published
E-Book
03/2026
Channel View Publications
€24.49
Available for download
Persons
Hanneke Assen is Professor of International Hospitality Education, NHL Stenden University of Applied Sciences, the Netherlands.
Elena Cavagnaro is Professor of Sustainability in Hospitality and Tourism, NHL Stenden University of Applied Sciences and Associate Professor of Responsible Leadership Development and Sustainability in Tourism, University of Groningen, Campus Fryslan, the Netherlands.
Erwin Losekoot is Senior Lecturer, Edith Cowan University, Australia (formerly Professor of Hospitality Studies, NHL Stenden University of Applied Sciences, the Netherlands).
Ian Yeoman is Professor of Disruption, Innovation and New Phenomena, NHL Stenden University of Applied Sciences, the Netherlands.
Elena Cavagnaro is Professor of Sustainability in Hospitality and Tourism, NHL Stenden University of Applied Sciences and Associate Professor of Responsible Leadership Development and Sustainability in Tourism, University of Groningen, Campus Fryslan, the Netherlands.
Erwin Losekoot is Senior Lecturer, Edith Cowan University, Australia (formerly Professor of Hospitality Studies, NHL Stenden University of Applied Sciences, the Netherlands).
Ian Yeoman is Professor of Disruption, Innovation and New Phenomena, NHL Stenden University of Applied Sciences, the Netherlands.
Content
Marco ten Hoor: Foreword: The Future of Hotels
Section 1: Introduction to the Future of Hotels
Chapter 1. Ian Yeoman, Hanneke Assen, Elena Cavagnaro and Erwin Losekoot: Creating What's Next: The Future of Hotels
Chapter 2. Kevin J. James: The Hotel's Complex Histories
Chapter 3. Ian Yeoman, Alexander Schmidt and Una McMahon-Beattie: Creating What's Next: A Historical and Futuristic Perspective of Disruption, Innovation and New Phenomena in the Hotel and Accommodation Sectors
Section 2: Hospitality, Hostmanship and the Guest
Erwin Losekoot: Prelude: Hospitality, Hostmanship and the Guest
Chapter 4. Tracy Harkison: The Future of Co-Creating Luxury Hotel Experiences in New Zealand
Chapter 5. Keshia Groenendaal: Hybrid Hospitality is the Future
Chapter 6. Ingrid Y. Lin and Pauline Sheldon: Designing Wellness Hotels of the Future
Section 3: Hospitality Education and Industry
Hanneke Assen: Prelude: Hospitality Education and Industry
Chapter 7. Mengni Fu, Barry Fraser and Charles Arcodia: Preparing for Tomorrow's Hospitality Workplace: Exploring Future Essential Skills
Chapter 8. Marte Rinck de Boer, Marco Mazereeuw, Macmillion B. Fernandes, Inga Mons and Hanneke Assen: It Takes Two to Tango: Boundary Crossing between Hospitality Education and the Hotel Industry towards Lifelong Learning
Chapter 9. Dai-In Danny Han, Pasi Tuominen, Henri Kuokkanen and Malu Boerwinkel: Embedding Immersive Learning Experiences in Hotel Management Education to Future-Proof Hotel Professionals
Chapter 10. Latifa Benhadda and Edwin Tarus: Global Minds 2.0: Nurturing Tomorrow's Globally Competent Hotel Leaders through Design-Based Education Approach
Section 4: Disruption, Innovation and New Phenomena
Ian Yeoman: Prelude: Disruption, Innovation and New Phenomena
Chapter 11. Pasi Tuominen and Ron Swidler: Designing the Future Sleep Experience
Chapter 12. David Proctor: Checking into Tomorrow: Navigating the Future of Hotel Marketing
Chapter 13. Klaas Koerten: How Humanoid Robots Will Alter the Future of Hotels: A Realistic Look at the Possibilities
Chapter 14. Ricardo Mahshi and Sonja Kobinger: Attribute-Based Pricing: An Holistic Approach to Personalisation of the Hospitality Experience
Section 5: Sustainability
Elena Cavagnaro: Prelude: Sustainability
Chapter 15. Vanessa Borkmann, Constanze Heydkamp and Carina Pardek: Sustainable Innovation for Future Hotel Buildings
Chapter 16. Anu Harju-Myllyaho and Heli Vaeaetaejae: Robotic Futures of Hotels: A Social Sustainability Viewpoint
Chapter 17. Marco Bevolo and Andrew Shaw: From Food Waste to Sustainable Hospitality: A Forward-Looking Design Futures Approach
Chapter 18. Sofia Almeida and Ana Sofia Duque: Shaping the Future of Hotels: Sustainable Practices and Communication Strategies in the Hospitality Sector
Section 6: The Hotel of the Future: A Timeline of Change
Chapter 19. Ian Yeoman, Hanneke Assen, Elena Cavagnaro and Erwin Losekoot: What Will the Hotel Look Like in the Future? A Timeline Perspective
Chapter 20. Ian Yeoman, Hanneke Assen, Elena Cavagnaro and Erwin Losekoot: Shaping the Future of the Hotel: A Practitioner's Perspective
Ian Yeoman, Hanneke Assen, Elena Cavagnaro and Erwin Losekoot: Afterword: The Future of Hotels: Creating What's Next (2nd Edition)
Section 1: Introduction to the Future of Hotels
Chapter 1. Ian Yeoman, Hanneke Assen, Elena Cavagnaro and Erwin Losekoot: Creating What's Next: The Future of Hotels
Chapter 2. Kevin J. James: The Hotel's Complex Histories
Chapter 3. Ian Yeoman, Alexander Schmidt and Una McMahon-Beattie: Creating What's Next: A Historical and Futuristic Perspective of Disruption, Innovation and New Phenomena in the Hotel and Accommodation Sectors
Section 2: Hospitality, Hostmanship and the Guest
Erwin Losekoot: Prelude: Hospitality, Hostmanship and the Guest
Chapter 4. Tracy Harkison: The Future of Co-Creating Luxury Hotel Experiences in New Zealand
Chapter 5. Keshia Groenendaal: Hybrid Hospitality is the Future
Chapter 6. Ingrid Y. Lin and Pauline Sheldon: Designing Wellness Hotels of the Future
Section 3: Hospitality Education and Industry
Hanneke Assen: Prelude: Hospitality Education and Industry
Chapter 7. Mengni Fu, Barry Fraser and Charles Arcodia: Preparing for Tomorrow's Hospitality Workplace: Exploring Future Essential Skills
Chapter 8. Marte Rinck de Boer, Marco Mazereeuw, Macmillion B. Fernandes, Inga Mons and Hanneke Assen: It Takes Two to Tango: Boundary Crossing between Hospitality Education and the Hotel Industry towards Lifelong Learning
Chapter 9. Dai-In Danny Han, Pasi Tuominen, Henri Kuokkanen and Malu Boerwinkel: Embedding Immersive Learning Experiences in Hotel Management Education to Future-Proof Hotel Professionals
Chapter 10. Latifa Benhadda and Edwin Tarus: Global Minds 2.0: Nurturing Tomorrow's Globally Competent Hotel Leaders through Design-Based Education Approach
Section 4: Disruption, Innovation and New Phenomena
Ian Yeoman: Prelude: Disruption, Innovation and New Phenomena
Chapter 11. Pasi Tuominen and Ron Swidler: Designing the Future Sleep Experience
Chapter 12. David Proctor: Checking into Tomorrow: Navigating the Future of Hotel Marketing
Chapter 13. Klaas Koerten: How Humanoid Robots Will Alter the Future of Hotels: A Realistic Look at the Possibilities
Chapter 14. Ricardo Mahshi and Sonja Kobinger: Attribute-Based Pricing: An Holistic Approach to Personalisation of the Hospitality Experience
Section 5: Sustainability
Elena Cavagnaro: Prelude: Sustainability
Chapter 15. Vanessa Borkmann, Constanze Heydkamp and Carina Pardek: Sustainable Innovation for Future Hotel Buildings
Chapter 16. Anu Harju-Myllyaho and Heli Vaeaetaejae: Robotic Futures of Hotels: A Social Sustainability Viewpoint
Chapter 17. Marco Bevolo and Andrew Shaw: From Food Waste to Sustainable Hospitality: A Forward-Looking Design Futures Approach
Chapter 18. Sofia Almeida and Ana Sofia Duque: Shaping the Future of Hotels: Sustainable Practices and Communication Strategies in the Hospitality Sector
Section 6: The Hotel of the Future: A Timeline of Change
Chapter 19. Ian Yeoman, Hanneke Assen, Elena Cavagnaro and Erwin Losekoot: What Will the Hotel Look Like in the Future? A Timeline Perspective
Chapter 20. Ian Yeoman, Hanneke Assen, Elena Cavagnaro and Erwin Losekoot: Shaping the Future of the Hotel: A Practitioner's Perspective
Ian Yeoman, Hanneke Assen, Elena Cavagnaro and Erwin Losekoot: Afterword: The Future of Hotels: Creating What's Next (2nd Edition)