Process Management | Professional literature for training, studies and practice

In the Process Management category, you will find professional literature on the analysis, modeling, optimization, and digitalization of business processes. The titles cover topics such as BPMN, DMN, systemic process management, operational excellence, AI-driven process optimization, and methods for increasing customer value, productivity, and innovation. Also included are works on IT security, benchmarking, key performance indicator systems, and the transformation of service processes.

The selection includes handbooks, practical guides, textbooks, and introductions for specialists and executives in management, business administration, and IT. Target audiences include process owners, consultants, digitalization officers, and students engaged with structured approaches to process design and control.