Fearless Consulting
Temptations, Risks and Limits of the Profession
Published on 14. March 2006
228 pages
978-0-470-03279-4 (ISBN)
Description
The history of consulting dates back to the original 'intervention' of the serpent in the Garden of Eden, and today's consultants have just as dubious a reputation. They are tempted by flattery and over-assessment of their abilities, and run the risks of uncertainty, responsibility without authority and loss of control. In order to steer a middle course, they must understand their own intention as consultants. Fearless Consulting clearly demonstrates that, in spite of the many risks and temptations, consultants can approach their profession and clients fearlessly, and offers a range of philosophical inspirations for readers as well as specific intervention models and practical methodologies.
Reviews / Votes
"...invigoratingread..." (Training and Coaching Today, May 2006) "...enliven[s] what is a rigorous academic treatment of theclient advisory process..." (The Professional Manager, June2006)More details
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03/2006
1st Edition
Wiley
€41.90
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Person
Erik de Haan works is the director of Ashridge 'sCentre for Coaching and a senior organisation developmentconsultant for Ashridge Consulting near London. Before joiningAshridge Consulting in 2002, he studied Theoretical Physics inAmsterdam,gained his PhD in Utrecht with his research into learningand decision-making processes in perception (1994), and worked forseveral consultancies in The Netherlands. Among his recent clientsare the Aalsmeer Flower Auction, the BBC, BP, Credit Suisse FirstBoston, CSM, Fortis, Nokia, Stork, the Universities of Leeds andLeiden, and Vodafone. His previous publications books in Englishinclude The Consulting Process as Drama - King Lear for Consultantsand Managers , Learning with Colleagues and Coaching withColleagues. Erik is also member of the editorial board ofPhilosophy of Management -formerly Reason in Practice.
Ashridge is one of the world's leading providers ofexecutive education. Established in 1959, it has acquired anoutstanding international reputation in helping to make adifference to both individuals and organisations through itscombination of executive development, research and consultancyexpertise. Its activities include open & tailored executiveeducation programmes, MBA, MSc & Diploma qualifications,organisation consulting, applied research and online learning.Clients include leading organisations in the private and publicsectors in the UK and across the globe.
Content
Foreword.
Preface.
Prologue: Characteristics of Consulting.
1 Characteristics of the Entry.
2 The Entry and Fearless Speech.
Communicating advice.
Four forms of argumentation.
Forms of argumentation for consultants.
The fearless consultant.
Fearless speech under pressure.
Conclusion.
3 Characteristics of Joint Problem Formulation.
4 Problem Formulation and Irony.
Ambiguous communication.
What is irony?.
Two divine examples of irony.
The ironic consultant.
Irony as an instrument for change.
Irony and the concept of fate.
Conclusion.
5 Characteristics of Intervening.
6 Intervening and Power.
Intervening means stepping in.
The focus of interventions.
The art of intervening.
The powerless consultant.
Conclusion.
7 Characteristics of Consolidating.
8 Consolidating and responsibility.
The responsibility of the consultant.
Why does anything come about?.
Authority and responsibility.
The non-responsible consultant.
Conclusion.
9 Characteristics of Departure and letting go.
10 letting go and Tragic Consulting.
The consultant as committed outsider.
The chorus in Greek tragedy
The tragic consultant.
What pleasure does a tragedy give?.
Conclusion.
Epilogue: Twenty Minutes in the life of a Consultant.
The invitation.
Observations prior to the conversation.
The conversation as it took place.
The conversation as it did not take place.
Observations following the conversation.
The follow-up conversation.
Appendix A.
Appendix B.
References.
Index.
