
Explaining Conversations
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Content
Part I: Introduction
Chapter 1: The Nature of Social Exchanges
Chapter 2: The Anatomy of the Theory
Part II: The Theory Components
Chapter 3: Needs as Motivators
Chapter 4: The Significance of Culture
Chapter 5: Developmental Stairways
Chapter 6: The Role of Issues and Beliefs
Part III: Enhancing Social-Exchange Skill-Development
Chapter 7: Further Features of Exchanges
Chapter 8: Coping with Cross-Cultural Encounters
Chapter 9: Promoting Social-Exchange Skill-Development
Part IV: Afterthoughts
Chapter 10: Unfinished Business
References
Index
About the Authors
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