Assertiveness: A Personal Guide to Assertiveness and Empowerment (Assertiveness Training to Master Standing Up for Yourself Respectfully and Effectively)

In this fully updated and revised tenth edition, you'll learn practical advice on dealing with difficult people, handling criticism, and expressing your feelings. You'll also discover how to use humor in conflict resolution, ways to clarify others' intentions, and how to distinguish between encouraging and discouraging communication habits. This edition also includes a new introduction by coauthor robert alberti, in addition to research and information on the subjects of anger and interpersonal communication.Assertiveness is an alternative to personal powerlessness or manipulation. The program in this book will help you develop effective ways to express yourself, maintain your self-respect, and show respect for others. In this book, you will discover:

• Why you have a habit of people-pleasing.
• Surprisingly simple ways to be more assertive, gain confidence, and properly address people who constantly ask you for requests.
• How to properly identify your emotions and control them in any situation.
• Exactly how to develop a more assertive attitude (without being aggressive).
• How to tell others no-and other techniques in declining requests without offending.
• Handling aggression and passive-aggressive behavior in your friends and family.

Assertiveness is a concept that seems all so simple at first, but its proper execution requires much more effort than you may think. The truth is, being assertive is all about getting your message across without being passive, or excessively aggressive. If you fall within either of these two classifications, it is likely that you will find that the effects turn out to be rather counterproductive.