Mastering Communication
5th Edition
Published on 16. July 2009
496 pages
978-1-350-31508-2 (ISBN)
Description
This book will help students improve their speaking, listening, reading and writing skills. It will give an understanding of the importance of good communication skills for their personal development and career. It is relevant to a variety of courses: HE, FE, Professional, Open University, A-level and International Baccalaureate.
More details
Series
Edition
5th edition
Language
English
Place of publication
London
United Kingdom
Publishing group
Bloomsbury Publishing PLC
ISBN-13
978-1-350-31508-2 (9781350315082)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Nicky Stanton
Mastering Communication
Book
07/2009
5th Edition
Bloomsbury Academic
€37.44
Shipment within 15-20 days
Person
NICKY STANTON is a Management Consultant and Trainer in managerial development and communication. She has worked in the industry as a Training Officer and in education as a Senior Lecturer in Communication and Head of a business studies department.
Content
Preface
Introduction
Acknowledgements
The Process of Communication
Speaking Effectively
Listening
Human Interaction and Non-Verbal Communication
Telephone, Voicemail and Mobile
Interviewing
Being Interviewed for a Job
Communicating in Groups
Running and Taking Part in Meetings
Giving a Talk or Presentation
Using Visual Aids
Faster Reading
Better Reading
Writing/Emailing Business Letters
Applying for a Job by Post or Email
Writing/Emailing Reports
Emails Notes or 'Memos', Messages, Attachments, Forms and Questionnaires
Visual Communication
Getting to Grips with Grammar
Common Problems with English
Appendices
A Final Word
Bibliography
Answers to Exercises
Index.
Introduction
Acknowledgements
The Process of Communication
Speaking Effectively
Listening
Human Interaction and Non-Verbal Communication
Telephone, Voicemail and Mobile
Interviewing
Being Interviewed for a Job
Communicating in Groups
Running and Taking Part in Meetings
Giving a Talk or Presentation
Using Visual Aids
Faster Reading
Better Reading
Writing/Emailing Business Letters
Applying for a Job by Post or Email
Writing/Emailing Reports
Emails Notes or 'Memos', Messages, Attachments, Forms and Questionnaires
Visual Communication
Getting to Grips with Grammar
Common Problems with English
Appendices
A Final Word
Bibliography
Answers to Exercises
Index.
