Training in Interpersonal Skills: TIPS for Managing People at Work
Pearson New International Edition
6th Edition
Published on 29. January 2018
1 pages
978-1-292-23369-7 (ISBN)
Description
For undergraduate and graduate courses in organisational behaviour and human resources An applied approach to developing and practicing interpersonal skills.
By developing and practicing the material in Training in Interpersonal Skills, students can learn how to build productive relationships for any situation. This text also helps students master the skills necessary for personal and organisational effectiveness such as self-management, communication, teaming, and problem solving.
The sixth edition includes several new pedagogical tools - such as self-assessment quizzes, exercises, cases, etc. - and information on the importance and usage of social networking.
By developing and practicing the material in Training in Interpersonal Skills, students can learn how to build productive relationships for any situation. This text also helps students master the skills necessary for personal and organisational effectiveness such as self-management, communication, teaming, and problem solving.
The sixth edition includes several new pedagogical tools - such as self-assessment quizzes, exercises, cases, etc. - and information on the importance and usage of social networking.
More details
Edition
6th edition
Language
English
Place of publication
United Kingdom
Target group
College/higher education
ISBN-13
978-1-292-23369-7 (9781292233697)
Copyright in bibliographic data and cover images is held by Nielsen Book Services Limited or by the publishers or by their respective licensors: all rights reserved.
Schweitzer Classification
Other editions
Additional editions
Stephen Robbins | Stephen P. Robbins | Philip L. Hunsaker
Training in Interpersonal Skills: TIPS for Managing People at Work
Pearson New International Edition
Book
08/2013
6th Edition
Pearson Education Limited
€99.49
Shipment within 10-20 days
Persons
Stephen P. Robbins is Professor Emeritus of Management at San Diego State University and the world's best-selling textbook author in the areas of both management and organisational behaviour. His books are used at more than a thousand US colleges and universities; have been translated into 19 languages; and have adapted editions for Canada, Australia, South Africa, India and the Middle East. Dr Robbins is also the author of the best-selling books The Truth about Managing People and Decide & Conquer.
Content
1. Skills: An Introduction
2. Self-Awareness: A Point of Departure
3. Self-Management: Clarifying Values, Setting Goals, and Planning
4. Applying Emotional Intelligence
5. Sending Interpersonal Messages
6. Listening and Reading Nonverbal Messages
7. Providing Feedback
8. Communicating Across Cultures
9. Goal Setting
10. Coaching, Counseling, and Mentoring
11. Empowering People Through Delegation
12. Politicking
13. Applying Leadership Style
14. Managing Change
15. Facilitating Teamwork
16. Valuing Diversity
17. Ethical Decision Making
18. Creative Problem Solving
19. Resolving Conflicts
20. Persuading
21. Negotiating
2. Self-Awareness: A Point of Departure
3. Self-Management: Clarifying Values, Setting Goals, and Planning
4. Applying Emotional Intelligence
5. Sending Interpersonal Messages
6. Listening and Reading Nonverbal Messages
7. Providing Feedback
8. Communicating Across Cultures
9. Goal Setting
10. Coaching, Counseling, and Mentoring
11. Empowering People Through Delegation
12. Politicking
13. Applying Leadership Style
14. Managing Change
15. Facilitating Teamwork
16. Valuing Diversity
17. Ethical Decision Making
18. Creative Problem Solving
19. Resolving Conflicts
20. Persuading
21. Negotiating
