
HBR Guides to Performance Management Collection (4 Books) (HBR Guide Series)
Description
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If you manage a team, you need to be able to measure and manage their performance. From establishing a performance review cycle and building toward your year-end assessment, to providing individual feedback and coaching and establishing group cohesion and accountability, this collection teaches you the skills you need to inspire your team to greater success.
This specially priced four-volume set includes books from the HBR Guide series on the topics of Performance Management, Coaching Employees, Delivering Effective Feedback, and Leading Teams.
You'll learn how to:
- Set--and adapt--employee and team goals
- Assess performance fairly
- Coach your employees through tough situations
- React calmly if someone gets defensive when you deliver feedback
- Create plans for individual development
- Rethink how you use performance ratings
- Avoid burnout on your team
- Foster group camaraderie and cooperation
- Hold your team accountable
Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
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Persons
Harvard Business Review is the leading destination for smart management thinking. Through its flagship magazine, 13 international licensed editions, books from Harvard Business Review Press, and digital content and tools published on HBR.org, Harvard Business Review provides professionals around the world with rigorous insights and best practices to lead themselves and their organizations more effectively and to make a positive impact.
Mary Shapiro has worked with Fortune 500 companies, nonprofits, and public agencies as a consultant and executive trainer for more than 20 years. She holds the Diane Kagen Trust Professorship for Leadership Development at Simmons College School of Management.
Author social media/website info:
HBR: hbr.org; @HarvardBiz; linkedin.com/company/harvard-business-review; facebook.com/harvardbusinessreview; youtube.com/user/harvardbusinessreview
SHAPIRO: simmons.edu/Faculty/Mary-Shapiro, linkedin.com/in/mary-shapiro
Content
- Intro
- Collection Table of Contents
- HBR Guide to Performance Management
- Copyright
- What You'll Learn
- Contents
- Introduction
- Section 1: Goal Setting
- Ch. 1: The Characteristics of Effective Goals
- Ch. 2: Define Employee Goals--and Decide How They're Measured
- Ch. 3: Collaborate with Your Employee to Create a Plan for Moving Forward
- Section 2: Ongoing Performance Management
- Ch. 4: Assessing Performance Isn't a Onetime Event
- Ch. 5: Make a Habit of Providing Feedback
- Ch. 6: Coach Your Employees to Close Performance Gaps
- Ch. 7: How to Keep Your Employees Motivated
- Section 3: Developing Employees
- Ch. 8: Understand Your Employee's Wants and Needs
- Ch. 9: Expand Your Employee's Skill Sets
- Ch. 10: Craft a Developmental Plan
- Ch 11: How to Develop Someone Who's Struggling
- Section 4: Formal Performance Reviews
- Ch. 12: The Case Against (and for) Annual Appraisals
- Ch. 13: Assess Performance, but Rethink Ratings
- Ch 14: How to Conduct the Review Conversation
- Ch. 15: Define New Goals for a New Cycle
- Section 5: Tough Topics
- Ch. 16: Responding to the Steady Worker
- Ch 17: Preventing Burnout on Your Team
- Ch. 18: Managing the Performance of Remote Employees
- Sources
- Index
- HBR Guide to Coaching Employees
- Copyright
- What You'll Learn
- Contents
- Introduction: Why Coach
- Section 1: Preparing to Coach Your Employees
- Ch 1: Shift Your Thinking to Coach Effectively
- Ch 2: Set the Stage to Stimulate Growth
- Ch 3: Earn Your Employees' Trust
- Section 2: Coaching Your Employees
- Ch 4: Holding a Coaching Session
- Ch 5: Following Up After a Coaching Session
- Ch 6: Giving Feedback That Sticks
- Ch 7: Enlist Knowledge Coaches
- Ch 8: Coaching Effectively in Less Time
- Ch 9: Help People Help Themselves
- Ch 10: Avoid Common Coaching Mistakes
- Section 3: Customize Your Coaching
- Ch 11: Tailor Your Coaching to People's Learning Styles
- Ch 12: Coaching Your Stars, Steadies, and Strugglers
- Ch 13: Coaching Your Rookie Managers
- Ch 14: Coaching Rising Managers to Emotional Maturity
- Ch 15: Coaching Teams
- Index
- Delivering Effective Feedback
- Copyright
- What You'll Learn
- Contents
- Section 1: Ongoing Feedback
- Ch 1: Giving Effective Feedback
- Ch 2: Sometimes Negative Feedback Is Best
- Ch 3: Giving Feedback That Sticks
- Ch 4: A Better Way to Deliver Bad News
- Ch 5: The Set-Up-to-Fail Syndrome
- Ch 6: How to Give Feedback That Helps People Grow
- Ch 7: Recognize Good Work in a Meaningful Way
- Section 2: Formal Performance Appraisals
- Ch 8: Delivering an Effective Performance Review
- Ch 9: Managing Performance When It's Hard to Measure
- Ch 10: Stop Worrying About Your Employee's Weaknesses
- Ch 11: How to Set and Support Employee Goals
- Ch 12: When to Grant a Promotion or Raise
- Ch 13: Tips for Record Keeping
- Section 3: Tough Topics
- Ch 14: How to Help an Underperformer
- Ch 15: Delivering Criticism to a Defensive Employee
- Ch 16: How to Give Star Performers Productive Feedback
- Ch 17: Prioritizing Feedback--Even When Time Is Short
- Ch 18: Navigating the Choppy Waters of Cross-Cultural Feedback
- Ch 19: How to Discuss Performance with Your Team
- Index
- HBR Guide to Leading Teams
- What You'll Learn
- Table of Contents
- Introduction
- Section 1: Build Your Team's Infrastructure
- Chapter 1: Pull Together a Winning Team
- Chapter 2: Get to Know One Another
- Chapter 3: Establish Your Team's Goals
- Chapter 4: Agree on Individuals' Roles
- Chapter 5: Agree on Rules of Conduct
- Chapter 6: Set the Stage for Accountability
- Chapter 7: Commit to a Team Contract
- Section 2: Manage Your Team
- Chapter 8: Make Optimal Team Decisions
- Chapter 9: Hold People Accountable
- Chapter 10: Give People Recognition
- Chapter 11: Resolve Conflicts Constructively
- Chapter 12: Welcome New Members
- Chapter 13: Manage Outside the Team
- Section 3: Close Out Your Team
- Chapter 14: Deliver the Goods
- Chapter 15: Learn from Your Team's Experiences
- Appendix A: Rules Inventory
- Appendix B: Cultural Audit
- Appendix C: Team Contract
- Index
- About the Author
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