
How to Deal with Difficult People
Description
Alles über E-Books | Antworten auf Fragen rund um E-Books, Kopierschutz und Dateiformate finden Sie in unserem Info- & Hilfebereich.
More details
Content
- Intro
- Introduction
- Chapter 1
- Types of Difficult People
- Narcissists
- Characteristics of a Narcissist
- How to Identify a Narcissistic Personality
- Gaslighters
- Characteristics of Gaslighters
- How to Identify Gaslighting Behavior
- Toxic People
- Characteristics of Toxic People
- How to Identify a Toxic Person
- Aggressive People
- Characteristics of Aggressive People
- How to Identify Aggressive People
- Energy Vampires
- Characteristics of an Energy Vampire
- How to Identify Energy Vampires
- Manipulators
- Characteristics of Manipulators
- How to Identify a Manipulator
- Chapter 2
- Dealing with Gaslighters
- Gaslighting at Work
- Examples of Gaslighting at Work
- What to Do
- Gaslighting in Life
- Signs You're Dealing with a Gaslighter
- Signs You're a Victim of Gaslighting
- Common Phrases You May Hear
- Your Behavior May Change
- What to Do
- Chapter 3
- Dealing with Toxicity
- Dealing with Toxicity in Your Workplace
- Chapter 4
- Dealing with Narcissists
- Narcissists at Work
- Signs of a Narcissistic Boss or Coworker
- What to Do
- Signs of a Narcissistic Client
- What to Do
- Narcissists in Life
- A Narcissist's Main Traits
- What to Do
- Chapter 5
- Dealing with Energy Vampires
- How to Deal with Energy Vampires at Work
- When Your Boss Is an Energy Vampire
- How to Deal with Energy Vampire Customers
- How to Deal with Energy Vampires in Your Personal Life
- How to Set Healthy Boundaries
- Chapter 6
- Dealing with Manipulators
- How to Deal with Manipulators at Work
- When Your Boss Is Manipulative
- When a Customer Is Manipulative
- How to Deal with Manipulators in Your Personal Life
- How to Set Healthy Boundaries
- Chapter 7
- Dealing with Aggressive People
- Aggression in the Workplace
- Dealing with Aggressive Customers
- Dealing with Aggressive Coworkers
- Dealing with an Aggressive Boss
- Understand Why Your Boss Is So Aggressive
- Dealing with Aggression in Life
- Chapter 8
- Attempting to Change Difficult People
- How to Help a Difficult Person Realize There Is a Problem
- How to Enact Change in a Difficult Person
- The 4 C's of Change
- Understanding Change
- Make a Plan for Change
- Implementing Change
- Communicating Change
- How Each Personality Acts During Change
- Chapter 9
- Handling Conflict
- What Is Conflict?
- Conflict vs. Competition
- Why Healthy Conflict Is Beneficial
- How to Manage Conflict
- Conflicts and Difficult People
- How to Know If You're In Conflict with a Difficult Person
- Managing Conflict with a Difficult Person
- Conclusion
- References
System requirements
File format: ePUB
Copy protection: Adobe-DRM (Digital Rights Management)
System requirements:
- Computer (Windows; MacOS X; Linux): Install the free reader Adobe Digital Editions prior to download (see eBook Help).
- Tablet/smartphone (Android; iOS): Install the free app Adobe Digital Editions or the app PocketBook before downloading (see eBook Help).
- E-reader: Bookeen, Kobo, Pocketbook, Sony, Tolino and many more (not Kindle).
The file format ePub works well for novels and non-fiction books – i.e., „flowing” text without complex layout. On an e-reader or smartphone, line and page breaks automatically adjust to fit the small displays.
This eBook uses Adobe-DRM, a „hard” copy protection. If the necessary requirements are not met, unfortunately you will not be able to open the eBook. You will therefore need to prepare your reading hardware before downloading.
Please note: We strongly recommend that you authorise using your personal Adobe ID after installation of any reading software.
For more information, see our ebook Help page.